Harvey Reichert
janis63@gmail.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29976944 | Refund not received | Solved | Normal | Harvey Reichert | — |  Jacklyn Dare | — | 1h | ●Responded | 5/5 | — | — | May 20, 2026 | - | |
| 63188261 | Shipping cost question | Closed | Normal | Harvey Reichert | — |  Kip Schroeder IV | appshipping | 15h | ○Sent, no reply | — | — | — | May 19, 2026 | May 23, 2026 | |
| 63856391 | Insider tier issue | Closed | Normal | Harvey Reichert | — |  Mr. Lonie Hudson | — | 3h | ●Responded | 1/5 | — | — | May 12, 2026 | May 16, 2026 | |
| 98820937 | BOPIS pickup not ready | Solved | Normal | Harvey Reichert | — |  Vilma Gusikowski | — | 1d 19h | ●Responded | 4/5 | — | — | Apr 22, 2026 | - | |
| 91200152 | Address change after shipping | Solved | Normal | Harvey Reichert | — |  Katrina Johns | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - |
| 66965533 | Address change after shipping | Closed | Low | Harvey Reichert | — |  Julie Hodkiewicz | shippingsamplesapp | 15h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 23, 2026 | |
| 91287672 | Item authenticity concern | Solved | Normal | Harvey Reichert | — |  Tommy Kuvalis | — | 1d 14h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - | |
| 02596366 | Address change after shipping | Solved | Normal | Harvey Reichert | — |  Darryl Jacobi | fragranceapp | 6h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 82430052 | Price match request | Solved | Normal | Harvey Reichert | — |  Ignatius Cummerata | Chat | bopis | 1d | ○Sent, no reply | — | — | — | Jan 14, 2026 | - |
| 85486918 | Wholesale order question | Open | Low | Harvey Reichert | — |  Steve O'Conner | Chat | loyaltyapp | - | —Skipped | — | — | — | Jan 10, 2026 | - |
| 92287089 | Where is my order? | Pending | Normal | Harvey Reichert | — | Jacklyn Dare | shippingrefund | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 24000010 | Insider tier issue | Pending | Low | Harvey Reichert | — | Ignatius Cummerata | Phone | shade-matchfragrance | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 18334980 | Wrong shade sent | Closed | Normal | Harvey Reichert | — |  Mr. Skyla Trantow | Chat | refundbopis | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 23, 2025 |
| 26474676 | Influencer code not working | Solved | Normal | Harvey Reichert | — | Ignatius Cummerata | vipbopisapp | 1d | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 55824303 | Store experience feedback | Solved | Normal | Harvey Reichert | — |  Leonard Waters-Howell | bopis | 4h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | |
| 80645665 | Question about product ingredients | Solved | Normal | Harvey Reichert | — |  Eula McKenzie | Social | loyaltydamaged | 5h | ⊘Not fired | — | — | — | Nov 15, 2025 | - |
| 51524345 | Influencer code not working | Closed | Normal | Harvey Reichert | — |  Dr. Mandy McLaughlin | Chat | — | 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 18, 2025 |
| 60887649 | Klarna / Afterpay split issue | Closed | Normal | Harvey Reichert | — |  Faith Hilll | Chat | — | 7h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 25, 2025 |
| 96910869 | App login problem | Solved | Low | Harvey Reichert | — | Eula McKenzie | Chat | — | 11h | ●Responded | 3/5 | — | — | Oct 21, 2025 | - |
| 04905737 | Gift card balance question | Solved | Normal | Harvey Reichert | — |  Mr. Cade Senger | — | 2d 18h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 03456372 | App crashes at checkout | Solved | Normal | Harvey Reichert | — | Ignatius Cummerata | Chat | loyalty | 10h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 35767065 | Klarna / Afterpay split issue | Solved | Normal | Harvey Reichert | — |  Garth Dooley | — | 5h | ⊘Not fired | — | — | — | Sep 25, 2025 | - | |
| 07752902 | Discount code not working | Solved | Normal | Harvey Reichert | — | Dr. Mandy McLaughlin | bopis | 4h | ●Responded | 5/5 | — | — | Sep 13, 2025 | - | |
| 40041501 | Influencer code not working | Solved | Normal | Harvey Reichert | — |  Yazmin Jast | Chat | — | 3d 18h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - |
| 36548053 | Discount code not working | Closed | High | Harvey Reichert | — | Julie Hodkiewicz | Chat | influencer | 4h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 2, 2025 |
| 09416662 | Foundation match help | Solved | Low | Harvey Reichert | — | Yazmin Jast | Chat | loyaltywholesaledamaged | 21h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - |
| 72698072 | Birthday gift not received | Solved | Normal | Harvey Reichert | — | Dr. Mandy McLaughlin | — | 6h | ●Responded | 5/5 | — | — | Aug 22, 2025 | - | |
| 04000007 | Order arrived damaged | Solved | Normal | Harvey Reichert | — | Tommy Kuvalis | fragranceinfluencersamples | 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 03924156 | Wrong shade sent | Closed | Low | Harvey Reichert | — | Vilma Gusikowski | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 5, 2025 |
| 24778291 | App crashes at checkout | Closed | Low | Harvey Reichert | — | Yazmin Jast | influencer | 2d 17h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 30, 2025 | |
| 20265025 | Question about product ingredients | Solved | High | Harvey Reichert | — | Julie Hodkiewicz | Social | — | 1h | ⊘Not fired | — | — | — | Jul 9, 2025 | - |
| 76725284 | Shipping cost question | Solved | High | Harvey Reichert | — |  Amely Pacocha | returnsinfluencer | 11h | ○Sent, no reply | — | — | — | May 24, 2025 | - |