Patty Balistreri
clare61@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 42102572Wrong shade sent | Patty Balistreri |  Steve O'Conner | May 22, 2026, 10:54 AM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 91398219Cancel order request | Patty Balistreri |  Vilma Gusikowski | May 21, 2026, 2:44 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 01559420Gift card balance question | Patty Balistreri |  Kip Schroeder IV | Apr 14, 2026, 12:49 AM |
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 63507217BOPIS order cancelled at store | Patty Balistreri |  Mr. Eliza Gerhold IV | Apr 11, 2026, 5:01 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 59137423Return after 30-day window | Patty Balistreri |  Tommy Kuvalis | Mar 19, 2026, 8:00 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 43825347Cancel subscription / Auto-replenish | Patty Balistreri |  Mr. Skyla Trantow | Feb 13, 2026, 10:40 PM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 09841862Wrong shade sent | Patty Balistreri |  Julie Hodkiewicz | Oct 30, 2025, 12:04 AM |
| 5/5 | The app guided me to the right products without being pushy. | 80510377Birthday gift not received | Patty Balistreri |  Dr. Mandy McLaughlin | Oct 13, 2025, 3:24 PM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 35084780Influencer code not working | Patty Balistreri |  Kaela Friesen | Oct 5, 2025, 7:04 PM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 55454467Refund not received | Patty Balistreri | Julie Hodkiewicz | Oct 4, 2025, 2:10 AM |
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 91293440Klarna / Afterpay split issue | Patty Balistreri | Julie Hodkiewicz | Jul 29, 2025, 2:59 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 29799490Price match request | Patty Balistreri |  Darryl Jacobi | Jun 25, 2025, 11:31 AM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 08560664BOPIS order cancelled at store | Patty Balistreri |  Chaz Renner | Jun 8, 2025, 7:39 AM |