Patty Balistreri
clare61@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42102572 | Wrong shade sent | Solved | Normal | Patty Balistreri | — |  Steve O'Conner | loyaltyreturnsshade-match | 4h | ●Responded | 5/5 | — | — | May 20, 2026 | - | |
| 91398219 | Cancel order request | Solved | Normal | Patty Balistreri | — |  Vilma Gusikowski | Chat | refund | 7h | ●Responded | 5/5 | — | — | May 19, 2026 | - |
| 65458159 | Return after 30-day window | Solved | Normal | Patty Balistreri | — |  Mr. Skyla Trantow | samplesfragrance | 2h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 82240477 | Order arrived damaged | Solved | Normal | Patty Balistreri | — |  Kip Schroeder IV | returns | 9h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 63507217 | BOPIS order cancelled at store | Closed | Normal | Patty Balistreri | — |  Mr. Eliza Gerhold IV | — | 4h | ●Responded | 1/5 | — | — | Apr 10, 2026 | Apr 12, 2026 | |
| 01559420 | Gift card balance question | Solved | Normal | Patty Balistreri | — | Kip Schroeder IV | returnsinfluencer | 1d 12h | ●Responded | 4/5 | — | — | Apr 10, 2026 | - | |
| 94585990 | Cancel order request | Solved | High | Patty Balistreri | — |  Katrina Johns | vipgift-card | 13h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 81164252 | Discount code not working | Solved | Normal | Patty Balistreri | — |  Mr. Lonie Hudson | wholesale | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 59137423 | Return after 30-day window | Solved | Normal | Patty Balistreri | — |  Tommy Kuvalis | loyaltygift-card | 4h | ●Responded | 5/5 | — | — | Mar 18, 2026 | - | |
| 03596295 | BOPIS pickup not ready | Open | Normal | Patty Balistreri | — |  Oscar O'Hara | Social | — | - | —Skipped | — | — | — | Mar 17, 2026 | - |
| 98880002 | Item authenticity concern | Closed | Low | Patty Balistreri | — |  Amely Pacocha | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 6, 2026 |
| 94662140 | Wholesale order question | Pending | Normal | Patty Balistreri | — | Mr. Eliza Gerhold IV | Chat | fragrance | - | —Skipped | — | — | — | Feb 24, 2026 | - |
| 24650356 | Address change after shipping | Solved | Normal | Patty Balistreri | — |  Eula McKenzie | influencerloyalty | 2h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 43825347 | Cancel subscription / Auto-replenish | Closed | Normal | Patty Balistreri | — | Mr. Skyla Trantow | vip | 5h | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 15848904 | Missing samples in order | Solved | Normal | Patty Balistreri | — |  Garth Dooley | shade-matchshippingsamples | 2h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | |
| 79073167 | Cancel order request | Solved | High | Patty Balistreri | — |  Kaela Friesen | returnsvipinfluencer | 5h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |
| 85610657 | Where is my order? | Solved | Normal | Patty Balistreri | — |  Julie Hodkiewicz | Chat | returns | 2d 8h | ⊘Not fired | — | — | — | Jan 23, 2026 | - |
| 49320210 | App login problem | Solved | Normal | Patty Balistreri | — | Julie Hodkiewicz | loyalty | 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |
| 47154691 | Price match request | Pending | Normal | Patty Balistreri | — | Julie Hodkiewicz | Chat | returns | - | —Skipped | — | — | — | Jan 2, 2026 | - |
| 34231027 | App login problem | Solved | Normal | Patty Balistreri | — | Mr. Eliza Gerhold IV | Chat | — | 2d 19h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 19723973 | Allergic reaction concern | Pending | Normal | Patty Balistreri | — | Steve O'Conner | Chat | loyalty | - | —Skipped | — | — | — | Nov 18, 2025 | - |
| 00746604 | BOPIS order cancelled at store | Solved | Normal | Patty Balistreri | — |  Chaz Renner | Chat | — | 2d 10h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - |
| 09841862 | Wrong shade sent | Closed | Normal | Patty Balistreri | — | Julie Hodkiewicz | Chat | — | 4h | ●Responded | 5/5 | — | — | Oct 29, 2025 | Nov 1, 2025 |
| 10218340 | App crashes at checkout | Solved | Normal | Patty Balistreri | — | Mr. Eliza Gerhold IV | Social | damagedrefund | 4h | ⊘Not fired | — | — | — | Oct 25, 2025 | - |
| 80510377 | Birthday gift not received | Closed | High | Patty Balistreri | — |  Dr. Mandy McLaughlin | gift-card | 2h | ●Responded | 5/5 | — | — | Oct 11, 2025 | Oct 12, 2025 | |
| 55258975 | Question about product ingredients | Closed | Normal | Patty Balistreri | — | Katrina Johns | samplesbopisgift-card | 1d 16h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 | |
| 35084780 | Influencer code not working | Closed | Low | Patty Balistreri | — | Kaela Friesen | Chat | wholesale | 1d 21h | ●Responded | 3/5 | — | — | Oct 3, 2025 | Oct 6, 2025 |
| 55454467 | Refund not received | Solved | Low | Patty Balistreri | — | Julie Hodkiewicz | shipping | 20h | ●Responded | 9/11 | — | — | Oct 1, 2025 | - | |
| 68090344 | Missing items in shipment | Pending | Low | Patty Balistreri | — |  Faith Hilll | vipshade-match | - | —Skipped | — | — | — | Sep 23, 2025 | - | |
| 79117273 | Klarna / Afterpay split issue | Solved | Low | Patty Balistreri | — | Oscar O'Hara | Chat | damagedrefundvip | 8h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 80460371 | Price match request | Solved | High | Patty Balistreri | — | Eula McKenzie | Social | influencerwholesale | 3h | ⊘Not fired | — | — | — | Aug 12, 2025 | - |
| 10701858 | Influencer code not working | Pending | Normal | Patty Balistreri | — | Chaz Renner | Chat | — | - | —Skipped | — | — | — | Aug 5, 2025 | - |
| 91293440 | Klarna / Afterpay split issue | Closed | Normal | Patty Balistreri | — | Julie Hodkiewicz | appreturns | 2h | ●Responded | 2/5 | — | — | Jul 28, 2025 | Jul 30, 2025 | |
| 43202626 | App crashes at checkout | Solved | Normal | Patty Balistreri | — | Mr. Eliza Gerhold IV | Phone | shade-match | 10h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 08806149 | Birthday gift not received | Pending | Normal | Patty Balistreri | — |  Yazmin Jast | Phone | influencerrefund | - | —Skipped | — | — | — | Jul 22, 2025 | - |
| 42325002 | BOPIS pickup not ready | Solved | Low | Patty Balistreri | — |  Leonard Waters-Howell | — | 4h | ⊘Not fired | — | — | — | Jul 20, 2025 | - | |
| 62009753 | BOPIS order cancelled at store | Solved | Normal | Patty Balistreri | — | Yazmin Jast | Chat | gift-card | 2h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - |
| 29799490 | Price match request | Solved | High | Patty Balistreri | — |  Darryl Jacobi | influencerrefund | 2h | ●Responded | 4/5 | — | — | Jun 24, 2025 | - | |
| 08560664 | BOPIS order cancelled at store | Closed | Low | Patty Balistreri | — | Chaz Renner | Chat | — | 6h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 13, 2025 |
| 26715520 | Store experience feedback | Solved | Low | Patty Balistreri | — | Eula McKenzie | shade-matchinfluencergift-card | 5h | ○Sent, no reply | — | — | — | May 30, 2025 | - |