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CustomersMr. Ian Schuppe-Stamm

Mr. Ian Schuppe-Stamm

ezra26@gmail.com
Tickets30Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Quick, frictionless. Bookmarking my next return.74398424Pro discount enrollmentMr. Ian Schuppe-StammYazmin JastMay 3, 2026, 10:54 AM
4/11The Insider perks feel watered down compared to two years ago.89044695Lost package follow-upMr. Ian Schuppe-StammJulie HodkiewiczApr 9, 2026, 4:04 AM
3/5Issue resolved. Process felt clunky on their end.28740662Shipping cost questionMr. Ian Schuppe-StammOscar O'HaraMar 10, 2026, 2:02 PM
3/5The chat agent was clearly juggling other conversations. Felt impersonal.05575317Wrong shade sentMr. Ian Schuppe-StammTommy KuvalisFeb 13, 2026, 6:50 AM
4/5Liked it overall. The first push notification came too soon after signup.02230989Item authenticity concernMr. Ian Schuppe-StammMr. Lonie HudsonDec 10, 2025, 8:30 AM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.56488572App crashes at checkoutMr. Ian Schuppe-StammDr. Mandy McLaughlinAug 31, 2025, 6:26 AM
10/11Would recommend in a heartbeat. The samples program alone is worth signing up for.94797529Influencer code not workingMr. Ian Schuppe-StammGarth DooleyJul 11, 2025, 2:16 PM
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Properties

Customer
Name
Mr. Ian Schuppe-Stamm
Email
ezra26@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
11,650
Lifetime spend
1,897
Last purchase
Mar 4, 2026
Skin tone
medium
Foundation shade
—
Skin concerns
acne
Allergies / restrictions
—
Favorite brands
—
YTD spend
3,030
App installed
Yes
App last opened
Apr 14, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
29
Total orders
—
Preferred category
fragrance
Tickets
Tickets
30
Last seen
May 11, 2026
Responses
Avg rating
4.71