Harry Grimes
micaela_hagenes@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Eventually solved, but the process wasn't intuitive. | 49630306Birthday gift not received | Apr 25, 2026, 9:35 PM | ||
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 38872770Cancel subscription / Auto-replenish | Mar 22, 2026, 1:44 PM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 91603415Foundation match help | Feb 9, 2026, 2:57 AM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 72918792Birthday gift not received | Jan 28, 2026, 4:16 PM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 58184680Question about product ingredients | Jan 13, 2026, 10:12 PM | ||
| 7/11 | The Insider program is okay. Not as good as some competitors. | 73050352Cancel order request | Jan 5, 2026, 5:26 PM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 04344725Missing samples in order | Dec 21, 2025, 11:59 PM | ||
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 40391971Discount code not working | Dec 5, 2025, 12:19 AM | ||
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 00979805BOPIS pickup not ready | Sep 21, 2025, 1:29 AM | ||
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 11583820Influencer code not working | Aug 23, 2025, 9:56 AM | ||
| 2/5 | The shade quiz was completely off for my undertone. | 70384765Insider tier issue | Jul 30, 2025, 3:38 AM |