Rory Blanda
robin_mclaughlin16@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Best welcome experience I've had from any beauty brand. | 20567552Restock alert for backorder | Rory Blanda |  Katrina Johns | Apr 27, 2026, 11:43 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 51112612Pro discount enrollment | Rory Blanda |  Chaz Renner | Apr 17, 2026, 10:15 AM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 35794834App crashes at checkout | Rory Blanda |  Mr. Lonie Hudson | Mar 14, 2026, 1:06 AM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 08678790Shipping cost question | Rory Blanda |  Steve O'Conner | Feb 28, 2026, 3:18 PM |
| 9/11 | The selection, the service, the app — all top tier. | 64046263Order arrived damaged | Rory Blanda |  Mr. Cade Senger | Feb 4, 2026, 10:12 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 47637576Insider tier issue | Rory Blanda | Katrina Johns | Jan 3, 2026, 2:12 PM |
| 7/11 | I'm a regular customer but I don't evangelize. | 57446142Gift card balance question | Rory Blanda |  Garth Dooley | Nov 19, 2025, 10:45 AM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 47577280Store experience feedback | Rory Blanda | Mr. Cade Senger | Aug 21, 2025, 3:51 PM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 95959824Birthday gift not received | Rory Blanda |  Kaela Friesen | Aug 10, 2025, 10:35 PM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 13125202Foundation match help | Rory Blanda | Garth Dooley | Jun 11, 2025, 5:18 PM |