Rory Blanda
robin_mclaughlin16@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66957012 | Discount code not working | Solved | Low | — | Phone | — | 6h | ○Sent, no reply | — | — | — | May 12, 2026 | - | ||
| 07546137 | Order arrived damaged | Pending | Normal | — | bopisappshipping | - | —Skipped | — | — | — | May 4, 2026 | - | |||
| 28060869 | Allergic reaction concern | Solved | High | — | shippinginfluencer | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |||
| 20567552 | Restock alert for backorder | Solved | Normal | — | wholesaledamagedshipping | 12h | ●Responded | 5/5 | — | — | Apr 25, 2026 | - | |||
| 70900150 | Lost package follow-up | Solved | Urgent | — | Chat | gift-card | 9d 7h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | ||
| 51112612 | Pro discount enrollment | Solved | Normal | — | samples | 12h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - | |||
| 77420141 | Pro discount enrollment | Closed | Normal | — | Chat | gift-cardreturns | 1d 1h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 | ||
| 35794834 | App crashes at checkout | Closed | Normal | — | influencer | 7d 23h | ●Responded | 2/5 | — | — | Mar 5, 2026 | Mar 17, 2026 | |||
| 79731602 | Question about product ingredients | Solved | Normal | — | fragrancesamples | 1h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |||
| 08678790 | Shipping cost question | Closed | Normal | — | — | 3h | ●Responded | 9/11 | — | — | Feb 27, 2026 | Mar 6, 2026 | |||
| 58758929 | BOPIS pickup not ready | Solved | Normal | — | Social | — | 4h | ⊘Not fired | — | — | — | Feb 11, 2026 | - | ||
| 08796648 | Restock alert for backorder | Solved | High | — | influencerfragrance | 1d | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |||
| 10484502 | BOPIS order cancelled at store | Solved | Normal | — | shippingfragrance | 3h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |||
| 64046263 | Order arrived damaged | Solved | Normal | — | Chat | — | 2d 13h | ●Responded | 9/11 | — | — | Feb 1, 2026 | - | ||
| 03906739 | BOPIS pickup not ready | Solved | Normal | — | refundfragranceloyalty | 13h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |||
| 72007672 | Influencer code not working | Closed | Normal | — | Chat | — | 23h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 30, 2026 | ||
| 91752456 | Insider tier issue | Solved | Normal | — | returnsfragrance | 23h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 56397832 | Pro discount enrollment | Closed | Normal | — | Chat | returnsapprefund | 1d 14h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 30, 2026 | ||
| 47637576 | Insider tier issue | Solved | Normal | — | fragrance | 4h | ●Responded | 5/5 | — | — | Jan 2, 2026 | - | |||
| 16020952 | Insider tier issue | Solved | High | — | returnsgift-card | 6h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |||
| 09694938 | Insider tier issue | Solved | Low | — | refund | 10h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |||
| 03054459 | BOPIS pickup not ready | Solved | Low | — | damagedinfluencershipping | 6h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |||
| 08672751 | Discount code not working | Closed | Normal | — | gift-card | 1d 1h | ⊘Not fired | — | — | — | Dec 19, 2025 | Dec 26, 2025 | |||
| 00338896 | App login problem | Closed | Normal | — | gift-card | 19h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 21, 2025 | |||
| 54789358 | App login problem | Solved | Normal | — | — | 14h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |||
| 36674215 | Return after 30-day window | Solved | Normal | — | Chat | — | 3d | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | ||
| 57446142 | Gift card balance question | Solved | Normal | — | Phone | sampleswholesale | 1d 3h | ●Responded | 7/11 | — | — | Nov 17, 2025 | - | ||
| 29130359 | Pro discount enrollment | Open | Normal | — | Chat | influencerwholesale | - | —Skipped | — | — | — | Nov 14, 2025 | - | ||
| 71844350 | Address change after shipping | Open | Low | — | bopis | - | —Skipped | — | — | — | Nov 13, 2025 | - | |||
| 95388499 | App crashes at checkout | Closed | Normal | — | influencer | 5h | ○Sent, no reply | — | — | — | Nov 8, 2025 | Nov 14, 2025 | |||
| 33541929 | Discount code not working | Solved | Normal | — | shade-matchgift-cardinfluencer | 14h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |||
| 51677948 | Order arrived damaged | Closed | Normal | — | Social | — | 6h | ⊘Not fired | — | — | — | Oct 24, 2025 | Oct 30, 2025 | ||
| 10108987 | App login problem | Open | High | — | damagedbopis | - | —Skipped | — | — | — | Oct 10, 2025 | - | |||
| 81862519 | Influencer code not working | Closed | Normal | — | loyalty | 4h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 5, 2025 | |||
| 34381876 | App crashes at checkout | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Sep 15, 2025 | - | ||
| 57015959 | Item authenticity concern | Solved | Normal | — | — | 2d 6h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |||
| 21248687 | Cancel order request | Solved | Normal | — | shade-matchvip | 3h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | |||
| 16203119 | Missing items in shipment | Closed | Normal | — | Social | gift-cardshade-matchshipping | 2h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 10, 2025 | ||
| 80540138 | Wrong shade sent | Closed | Normal | — | fragrance | 8d 9h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Sep 3, 2025 | |||
| 72889331 | BOPIS order cancelled at store | Solved | High | — | shade-matchreturnsloyalty | 9h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |||
| 47577280 | Store experience feedback | Solved | Normal | — | — | 3h | ●Responded | 4/5 | — | — | Aug 19, 2025 | - | |||
| 95959824 | Birthday gift not received | Closed | High | — | Chat | — | 5h | ●Responded | 9/11 | — | — | Aug 10, 2025 | Aug 14, 2025 | ||
| 57583759 | Shipping cost question | Solved | High | — | Social | shade-match | 21h | ⊘Not fired | — | — | — | Aug 5, 2025 | - | ||
| 55562918 | Question about product ingredients | Solved | Normal | — | Social | samples | 1h | ⊘Not fired | — | — | — | Jul 16, 2025 | - | ||
| 87650579 | Shipping cost question | Solved | Normal | — | influencerdamagedbopis | 4h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |||
| 87796946 | Influencer code not working | Closed | Urgent | — | — | 5h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 26, 2025 | |||
| 13125202 | Foundation match help | Solved | Normal | — | bopisshade-match | 5h | ●Responded | 2/5 | — | — | Jun 10, 2025 | - | |||
| 33546420 | Missing items in shipment | Solved | Low | — | Social | wholesale | 1h | ⊘Not fired | — | — | — | May 30, 2025 | - |