Mrs. Nancy Sauer-Marks
Helix Talent·jayce_stark66@helixtalent.co
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 63443252Lost package follow-up | Mrs. Nancy Sauer-Marks |  Julie Hodkiewicz | Apr 4, 2026, 9:30 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 61739551Wrong shade sent | Mrs. Nancy Sauer-Marks |  Mr. Skyla Trantow | Feb 21, 2026, 4:48 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 55998407Foundation match help | Mrs. Nancy Sauer-Marks |  Kaela Friesen | Feb 3, 2026, 4:50 PM |
| 4/5 | Nice intro. The routine builder felt rushed. | 97393628Shipping cost question | Mrs. Nancy Sauer-Marks | Mr. Skyla Trantow | Jan 3, 2026, 6:15 AM |
| 5/5 | The app guided me to the right products without being pushy. | 64485823Missing samples in order | Mrs. Nancy Sauer-Marks |  Mr. Eliza Gerhold IV | Dec 25, 2025, 9:15 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 75784948Discount code not working | Mrs. Nancy Sauer-Marks | Julie Hodkiewicz | Oct 17, 2025, 7:31 AM |
| 2/5 | The shade quiz was completely off for my undertone. | 27512725Foundation match help | Mrs. Nancy Sauer-Marks |  Dr. Mandy McLaughlin | Sep 16, 2025, 2:18 AM |
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 80161578Cancel order request | Mrs. Nancy Sauer-Marks |  Chaz Renner | Sep 4, 2025, 4:27 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 64804763Return after 30-day window | Mrs. Nancy Sauer-Marks |  Miss Amber Hintz Sr. | Aug 10, 2025, 5:44 AM |