Marlene Feeney
loretta.nitzsche96@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 72099921Restock alert for backorder | Marlene Feeney |  Katrina Johns | Apr 4, 2026, 4:04 PM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 74846676Loyalty points not posting | Marlene Feeney |  Mr. Lonie Hudson | Mar 16, 2026, 1:13 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 70140210Missing samples in order | Marlene Feeney |  Mr. Skyla Trantow | Jan 10, 2026, 3:13 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 20865551Refund not received | Marlene Feeney |  Mr. Cade Senger | Sep 21, 2025, 5:26 PM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 92330696Discount code not working | Marlene Feeney |  Yazmin Jast | Sep 6, 2025, 3:07 PM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 07853262Missing items in shipment | Marlene Feeney |  Oscar O'Hara | Jul 27, 2025, 7:58 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 32126620Insider tier issue | Marlene Feeney | Yazmin Jast | Jun 19, 2025, 5:47 AM |