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CustomersMarlene Feeney

Marlene Feeney

loretta.nitzsche96@gmail.com
Tickets40Responses7
Showing 1 - 40 of 40
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
21188401Where is my order?SolvedNormalMarlene Feeney—Oscar O'HaraChat
shippingloyalty
20h○Sent, no reply———May 9, 2026-
96873004Cancel order requestClosedNormalMarlene Feeney—Tommy KuvalisChat—6h⊘Not fired———Apr 20, 2026Apr 23, 2026
20784283Question about product ingredientsSolvedNormalMarlene Feeney—Lily RaynorEmail
wholesale
5h○Sent, no reply———Apr 16, 2026-
72099921Restock alert for backorderSolvedNormalMarlene Feeney—Katrina JohnsChat
samplesdamaged
16h●Responded5/5——Apr 2, 2026-
26866567Klarna / Afterpay split issueSolvedHighMarlene Feeney—Miss Amber Hintz Sr.Chat—17h○Sent, no reply———Mar 27, 2026-
74846676Loyalty points not postingSolvedNormalMarlene Feeney—Mr. Lonie HudsonEmail
fragrance
6h●Responded5/5——Mar 14, 2026-
63067161Cancel order requestSolvedNormalMarlene Feeney—Mr. Skyla TrantowEmail—3h○Sent, no reply———Mar 12, 2026-
18704744Insider tier issuePendingNormalMarlene Feeney—Mr. Eliza Gerhold IVEmail—-—Skipped———Mar 3, 2026-
06539307Where is my order?SolvedNormalMarlene Feeney—Darryl JacobiEmail
bopisappwholesale
9h○Sent, no reply———Feb 24, 2026-
70957436Birthday gift not receivedOpenNormalMarlene Feeney—Mr. Cade SengerEmail
app
-—Skipped———Feb 18, 2026-
04126876Return after 30-day windowClosedHighMarlene Feeney—Vilma GusikowskiEmail—3h○Sent, no reply———Jan 23, 2026Jan 24, 2026
33561231Wholesale order questionClosedUrgentMarlene Feeney—Kaela FriesenEmail—23h○Sent, no reply———Jan 20, 2026Jan 22, 2026
70140210Missing samples in orderSolvedUrgentMarlene Feeney—Mr. Skyla TrantowChat—20h●Responded5/5——Jan 8, 2026-
84309010Allergic reaction concernPendingNormalMarlene Feeney—Faith HilllEmail
samplesinfluencerbopis
-—Skipped———Jan 5, 2026-
81667350Insider tier issueSolvedNormalMarlene Feeney—Leonard Waters-HowellEmail
returns
12h⊘Not fired———Jan 2, 2026-
29030981BOPIS pickup not readyOpenHighMarlene Feeney—Tommy KuvalisChat
loyalty
-—Skipped———Dec 23, 2025-
46299312Price match requestSolvedNormalMarlene Feeney—Chaz RennerEmail
shippingrefund
17h○Sent, no reply———Dec 20, 2025-
87987122BOPIS order cancelled at storeClosedHighMarlene Feeney—Garth DooleyChat
vip
15h○Sent, no reply———Dec 20, 2025Dec 23, 2025
94784399Store experience feedbackSolvedNormalMarlene Feeney—Mr. Skyla TrantowChat
shippinginfluencer
1d○Sent, no reply———Dec 16, 2025-
68538838Address change after shippingOpenLowMarlene Feeney—Lily RaynorChat
gift-cardwholesale
-—Skipped———Nov 27, 2025-
71988215BOPIS order cancelled at storeSolvedNormalMarlene Feeney—Oscar O'HaraEmail
loyaltywholesale
8h○Sent, no reply———Nov 21, 2025-
46836827Influencer code not workingSolvedNormalMarlene Feeney—Tommy KuvalisEmail
fragrancesampleswholesale
1h○Sent, no reply———Nov 5, 2025-
23154987Cancel order requestPendingNormalMarlene Feeney—Oscar O'HaraSocial
samplesrefund
-—Skipped———Nov 5, 2025-
20865551Refund not receivedClosedNormalMarlene Feeney—Mr. Cade SengerChat
gift-cardbopisapp
15h●Responded10/11——Sep 20, 2025Sep 25, 2025
86266863BOPIS order cancelled at storeOpenNormalMarlene Feeney—Dr. Mandy McLaughlinPhone—-—Skipped———Sep 20, 2025-
50085618App crashes at checkoutOpenUrgentMarlene Feeney—Eula McKenzieEmail
returnsdamaged
-—Skipped———Sep 8, 2025-
92330696Discount code not workingSolvedNormalMarlene Feeney—Yazmin JastEmail—9h●Responded10/11——Sep 5, 2025-
05445405App login problemClosedNormalMarlene Feeney—Mr. Eliza Gerhold IVChat
bopisdamagedrefund
1h○Sent, no reply———Aug 28, 2025Aug 29, 2025
70667309BOPIS pickup not readySolvedUrgentMarlene Feeney—Dr. Mandy McLaughlinChat
fragrance
19h○Sent, no reply———Aug 26, 2025-
83610368Cancel subscription / Auto-replenishClosedNormalMarlene Feeney—Faith HilllEmail—5h○Sent, no reply———Aug 22, 2025Aug 25, 2025
52261332Lost package follow-upSolvedNormalMarlene Feeney—Julie HodkiewiczEmail—4d 13h○Sent, no reply———Aug 22, 2025-
77570153Where is my order?OpenNormalMarlene Feeney—Jacklyn DareEmail
refundbopis
-—Skipped———Aug 6, 2025-
92730166Klarna / Afterpay split issueSolvedLowMarlene Feeney—Mr. Eliza Gerhold IVPhone—1h○Sent, no reply———Jul 28, 2025-
07853262Missing items in shipmentClosedLowMarlene Feeney—Oscar O'HaraChat
loyaltyrefundwholesale
22h●Responded4/5——Jul 25, 2025Jul 28, 2025
78245327Missing samples in orderSolvedNormalMarlene Feeney—Oscar O'HaraChat
wholesale
2h⊘Not fired———Jul 25, 2025-
09468905Loyalty points not postingSolvedNormalMarlene Feeney—Vilma GusikowskiEmail
returns
7d 16h⊘Not fired———Jul 2, 2025-
32126620Insider tier issueClosedNormalMarlene Feeney—Yazmin JastEmail
refundapp
5h●Responded5/5——Jun 18, 2025Jun 23, 2025
72618948Influencer code not workingSolvedNormalMarlene Feeney—Kaela FriesenChat
bopisreturns
8h○Sent, no reply———Jun 3, 2025-
89747046Missing samples in orderOpenNormalMarlene Feeney—Chaz RennerEmail
bopisreturnswholesale
-—Skipped———May 31, 2025-
83652968Cancel order requestSolvedNormalMarlene Feeney—Kaela FriesenChat
samplesinfluencer
6h○Sent, no reply———May 24, 2025-
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Properties

Customer
Name
Marlene Feeney
Email
loretta.nitzsche96@gmail.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
16,123
Lifetime spend
708
Last purchase
Apr 20, 2026
Skin tone
—
Foundation shade
49C
Skin concerns
anti-aging
Allergies / restrictions
—
Favorite brands
Tatcha, Drunk Elephant, Sol de Janeiro
YTD spend
3,492
App installed
No
App last opened
Apr 8, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
195
Total orders
68
Preferred category
skincare
Tickets
Tickets
40
Last seen
May 9, 2026
Responses
Avg rating
6.29