Lynn Towne
weldon0@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Got there in the end. The chat went in circles for a bit. | 15351600Where is my order? | Mar 22, 2026, 3:38 AM | ||
| 5/5 | Returned three items from one order with one label. Brilliant. | 80294089Birthday gift not received | Mar 18, 2026, 2:15 AM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 70786729Cancel order request | Feb 8, 2026, 8:39 PM | ||
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 41856147Pro discount enrollment | Jan 25, 2026, 2:00 AM | ||
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 33115896App login problem | Jan 16, 2026, 8:15 PM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 95467432Return after 30-day window | Dec 5, 2025, 12:03 PM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 84070891Return after 30-day window | Nov 8, 2025, 12:27 AM | ||
| 2/5 | Integrate the wishlist with stock alerts. | 91040212Foundation match help | Sep 28, 2025, 1:54 AM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 21896371BOPIS order cancelled at store | Sep 5, 2025, 12:06 PM | ||
| 4/11 | Pricing has crept up and the value isn't there anymore. | 54838406Missing items in shipment | Jul 31, 2025, 7:43 PM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 64312424Price match request | Jul 28, 2025, 11:44 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 80543660App crashes at checkout | Jul 23, 2025, 7:40 AM | ||
| 5/5 | Such a delightful first impression. Already shopping. | 26096804Question about product ingredients | Jun 14, 2025, 12:22 PM |