Lynn Towne
weldon0@gmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60202186 | Wholesale order question | Closed | Normal | Lynn Towne | — |  Lily Raynor | Chat | shade-matchfragrance | 1d 11h | ○Sent, no reply | — | — | — | May 4, 2026 | May 12, 2026 |
| 17985185 | Cancel order request | Solved | Normal | Lynn Towne | — |  Kip Schroeder IV | Phone | shade-matchwholesaleshipping | 12h | ⊘Not fired | — | — | — | Apr 23, 2026 | - |
| 43351864 | App login problem | Open | Normal | Lynn Towne | — |  Yazmin Jast | — | - | —Skipped | — | — | — | Apr 6, 2026 | - | |
| 15351600 | Where is my order? | Closed | Normal | Lynn Towne | — |  Katrina Johns | bopiswholesale | 15h | ●Responded | 4/5 | — | — | Mar 19, 2026 | Mar 23, 2026 | |
| 80294089 | Birthday gift not received | Solved | High | Lynn Towne | — |  Kaela Friesen | Chat | — | 5h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - |
| 00813164 | Cancel subscription / Auto-replenish | Closed | Normal | Lynn Towne | — |  Ignatius Cummerata | Chat | wholesalevip | 6h | ⊘Not fired | — | — | — | Mar 10, 2026 | Mar 14, 2026 |
| 15323093 | Refund not received | Solved | High | Lynn Towne | — |  Dr. Mandy McLaughlin | Chat | wholesaleappbopis | 2h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 77317257 | Foundation match help | Solved | Normal | Lynn Towne | — |  Faith Hilll | gift-cardfragranceinfluencer | 19h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 34455551 | Birthday gift not received | Solved | Normal | Lynn Towne | — |  Leonard Waters-Howell | Social | shippingshade-match | 7h | ⊘Not fired | — | — | — | Feb 13, 2026 | - |
| 73510634 | Item authenticity concern | Solved | Normal | Lynn Towne | — | Leonard Waters-Howell | Phone | samplesinfluencer | 5d 14h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 29000103 | Price match request | Solved | Normal | Lynn Towne | — |  Garth Dooley | viprefunddamaged | 1h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 70786729 | Cancel order request | Closed | Urgent | Lynn Towne | — |  Amely Pacocha | Phone | shippingdamaged | 21h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 14, 2026 |
| 14078660 | Cancel order request | Solved | Normal | Lynn Towne | — | Lily Raynor | Chat | vip | 5h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 18501363 | Klarna / Afterpay split issue | Closed | Normal | Lynn Towne | — |  Chaz Renner | refundwholesale | 12h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 3, 2026 | |
| 41856147 | Pro discount enrollment | Solved | Normal | Lynn Towne | — |  Steve O'Conner | — | 5h | ●Responded | 5/5 | — | — | Jan 23, 2026 | - | |
| 33115896 | App login problem | Solved | High | Lynn Towne | — |  Jacklyn Dare | influencerwholesaleloyalty | 1h | ●Responded | 3/5 | — | — | Jan 16, 2026 | - | |
| 56385133 | Klarna / Afterpay split issue | Pending | Low | Lynn Towne | — | Kaela Friesen | shade-matchappfragrance | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 06405787 | Where is my order? | Solved | Normal | Lynn Towne | — | Kaela Friesen | fragrance | 4h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 95467432 | Return after 30-day window | Solved | Urgent | Lynn Towne | — |  Miss Amber Hintz Sr. | samples | 6h | ●Responded | 3/5 | — | — | Dec 4, 2025 | - | |
| 84070891 | Return after 30-day window | Solved | Normal | Lynn Towne | — | Katrina Johns | shipping | 4h | ●Responded | 10/11 | — | — | Nov 7, 2025 | - | |
| 49771598 | Cancel order request | Solved | Normal | Lynn Towne | — | Garth Dooley | damagedgift-cardbopis | 16h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 47445057 | Gift card balance question | Solved | High | Lynn Towne | — | Yazmin Jast | Phone | samplesreturns | 5h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - |
| 31238025 | Missing items in shipment | Closed | High | Lynn Towne | — | Faith Hilll | refundvipapp | 4h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 28, 2025 | |
| 07590923 | Discount code not working | Solved | Normal | Lynn Towne | — | Lily Raynor | Chat | loyalty | 17h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - |
| 80352059 | Wrong shade sent | Pending | Low | Lynn Towne | — |  Eula McKenzie | bopisapp | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 91040212 | Foundation match help | Solved | Low | Lynn Towne | — | Amely Pacocha | — | 17h | ●Responded | 2/5 | — | — | Sep 26, 2025 | - | |
| 67476932 | Foundation match help | Solved | High | Lynn Towne | — |  Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 21896371 | BOPIS order cancelled at store | Closed | High | Lynn Towne | — | Steve O'Conner | samplesgift-cardinfluencer | 1d 15h | ●Responded | 4/5 | — | — | Sep 3, 2025 | Sep 8, 2025 | |
| 48279246 | Wholesale order question | Closed | Normal | Lynn Towne | — | Katrina Johns | Chat | samplesvip | 2d 13h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 05355681 | Restock alert for backorder | Closed | Normal | Lynn Towne | — | Ignatius Cummerata | Social | shade-matchinfluencer | 2h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 16, 2025 |
| 91041488 | Klarna / Afterpay split issue | Solved | Normal | Lynn Towne | — |  Julie Hodkiewicz | Chat | shade-matchrefundshipping | 9d 10h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - |
| 54838406 | Missing items in shipment | Solved | Normal | Lynn Towne | — | Faith Hilll | Chat | gift-carddamaged | 18h | ●Responded | 4/11 | — | — | Jul 30, 2025 | - |
| 64312424 | Price match request | Solved | Normal | Lynn Towne | — | Leonard Waters-Howell | bopisloyaltygift-card | 20h | ●Responded | 5/5 | — | — | Jul 26, 2025 | - | |
| 80543660 | App crashes at checkout | Solved | Normal | Lynn Towne | — | Jacklyn Dare | Chat | — | 6d 3h | ●Responded | 3/5 | — | — | Jul 16, 2025 | - |
| 43601541 | Order arrived damaged | Solved | Low | Lynn Towne | — | Ignatius Cummerata | loyaltyrefundfragrance | 5h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 93928067 | Missing samples in order | Pending | Urgent | Lynn Towne | — | Steve O'Conner | — | - | —Skipped | — | — | — | Jun 29, 2025 | - | |
| 87812495 | Restock alert for backorder | Closed | Normal | Lynn Towne | — |  Mr. Lonie Hudson | Social | returns | 1d 7h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 17, 2025 |
| 26096804 | Question about product ingredients | Solved | Urgent | Lynn Towne | — | Miss Amber Hintz Sr. | Chat | loyaltysamples | 12h | ●Responded | 5/5 | — | — | Jun 12, 2025 | - |