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CustomersLynn Towne

Lynn Towne

weldon0@gmail.com
Tickets38Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Got there in the end. The chat went in circles for a bit.15351600Where is my order?Lynn TowneKatrina JohnsMar 22, 2026, 3:38 AM
5/5Returned three items from one order with one label. Brilliant.80294089Birthday gift not receivedLynn TowneKaela FriesenMar 18, 2026, 2:15 AM
5/5Color match through the app worked perfectly. Foundation is spot on.70786729Cancel order requestLynn TowneAmely PacochaFeb 8, 2026, 8:39 PM
5/5The app walked me through everything beautifully. Couldn't be easier.41856147Pro discount enrollmentLynn TowneSteve O'ConnerJan 25, 2026, 2:00 AM
3/5Took two chats to get the issue solved. Each agent gave me different info.33115896App login problemLynn TowneJacklyn DareJan 16, 2026, 8:15 PM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.95467432Return after 30-day windowLynn TowneMiss Amber Hintz Sr.Dec 5, 2025, 12:03 PM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.84070891Return after 30-day windowLynn TowneKatrina JohnsNov 8, 2025, 12:27 AM
2/5Integrate the wishlist with stock alerts.91040212Foundation match helpLynn TowneAmely PacochaSep 28, 2025, 1:54 AM
4/5Resolved fine. The first agent transferred me but the second one nailed it.21896371BOPIS order cancelled at storeLynn TowneSteve O'ConnerSep 5, 2025, 12:06 PM
4/11Pricing has crept up and the value isn't there anymore.54838406Missing items in shipmentLynn TowneFaith HilllJul 31, 2025, 7:43 PM
5/5Got my missing samples shipped out the same day. Thank you!64312424Price match requestLynn TowneLeonard Waters-HowellJul 28, 2025, 11:44 PM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.80543660App crashes at checkoutLynn TowneJacklyn DareJul 23, 2025, 7:40 AM
5/5Such a delightful first impression. Already shopping.26096804Question about product ingredientsLynn TowneMiss Amber Hintz Sr.Jun 14, 2025, 12:22 PM
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Properties

Customer
Name
Lynn Towne
Email
weldon0@gmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
—
Lifetime spend
124
Last purchase
May 19, 2026
Skin tone
deep
Foundation shade
41N
Skin concerns
hyperpigmentation, uneven-texture
Allergies / restrictions
paraben-free, sulfate-free
Favorite brands
Drunk Elephant, Le Labo
YTD spend
3,609
App installed
Yes
App last opened
May 20, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
95
Total orders
72
Preferred category
makeup
Tickets
Tickets
38
Last seen
May 4, 2026
Responses
Avg rating
4.46