Ellie Gulgowski
mitchel_doyle@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 95574437Cancel subscription / Auto-replenish | Ellie Gulgowski |  Dr. Mandy McLaughlin | Mar 29, 2026, 9:25 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 75848268Store experience feedback | Ellie Gulgowski |  Steve O'Conner | Dec 19, 2025, 5:35 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 32896450Item authenticity concern | Ellie Gulgowski |  Eula McKenzie | Nov 8, 2025, 7:53 PM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 54879875Pro discount enrollment | Ellie Gulgowski |  Faith Hilll | Oct 29, 2025, 12:34 PM |
| 7/11 | I'm a regular customer but I don't evangelize. | 32113143Birthday gift not received | Ellie Gulgowski |  Yazmin Jast | Sep 20, 2025, 1:53 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 96104185Shipping cost question | Ellie Gulgowski |  Amely Pacocha | Aug 21, 2025, 5:45 PM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 36621680Lost package follow-up | Ellie Gulgowski |  Garth Dooley | Aug 11, 2025, 7:10 PM |
| 2/5 | Had to explain the same problem to four agents over two weeks. | 54941445Insider tier issue | Ellie Gulgowski |  Kaela Friesen | Aug 2, 2025, 1:21 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 54082510Pro discount enrollment | Ellie Gulgowski | Yazmin Jast | Jul 28, 2025, 1:46 PM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 49725894Where is my order? | Ellie Gulgowski |  Julie Hodkiewicz | Jun 22, 2025, 4:46 AM |