Brent Von I
maritza.schultz@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 89692003Return after 30-day window | Brent Von I |  Jacklyn Dare | May 1, 2026, 2:31 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 79392467BOPIS order cancelled at store | Brent Von I |  Ignatius Cummerata | Mar 24, 2026, 1:40 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 05431532Foundation match help | Brent Von I |  Kaela Friesen | Mar 1, 2026, 12:46 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 41356418Item authenticity concern | Brent Von I |  Miss Amber Hintz Sr. | Feb 1, 2026, 12:13 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 83886986App login problem | Brent Von I |  Dr. Mandy McLaughlin | Jan 30, 2026, 3:47 AM |
| 2/5 | Took five emails and three chats to get my points credited. | 82870864Address change after shipping | Brent Von I |  Faith Hilll | Dec 9, 2025, 8:12 AM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 40577231Cancel order request | Brent Von I |  Julie Hodkiewicz | Nov 28, 2025, 10:40 PM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 78902022Item authenticity concern | Brent Von I |  Tommy Kuvalis | Nov 16, 2025, 7:11 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 32331063BOPIS pickup not ready | Brent Von I |  Darryl Jacobi | Oct 21, 2025, 2:19 PM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 38220237Loyalty points not posting | Brent Von I |  Mr. Skyla Trantow | Sep 5, 2025, 8:15 AM |