Brent Von I
maritza.schultz@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47169418 | Shipping cost question | Solved | Low | Brent Von I | — |  Leonard Waters-Howell | Phone | gift-cardappreturns | 9h | ○Sent, no reply | — | — | — | May 20, 2026 | - |
| 89692003 | Return after 30-day window | Closed | Normal | Brent Von I | — |  Jacklyn Dare | Chat | fragrance | 1h | ●Responded | 3/5 | — | — | Apr 30, 2026 | May 2, 2026 |
| 05529818 | App login problem | Pending | High | Brent Von I | — |  Mr. Eliza Gerhold IV | Chat | gift-card | - | —Skipped | — | — | — | Apr 18, 2026 | - |
| 40703251 | Foundation match help | Solved | Normal | Brent Von I | — |  Steve O'Conner | fragrancevipsamples | 6h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | |
| 74794852 | Loyalty points not posting | Closed | Normal | Brent Von I | — |  Faith Hilll | Social | — | 21h | ⊘Not fired | — | — | — | Mar 28, 2026 | Apr 3, 2026 |
| 79392467 | BOPIS order cancelled at store | Solved | Low | Brent Von I | — |  Ignatius Cummerata | influencervipfragrance | 6h | ●Responded | 4/5 | — | — | Mar 22, 2026 | - | |
| 05431532 | Foundation match help | Closed | Normal | Brent Von I | — |  Kaela Friesen | Chat | wholesale | 3h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 6, 2026 |
| 14586156 | Discount code not working | Solved | Low | Brent Von I | — |  Dr. Mandy McLaughlin | — | 3d 8h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |
| 81716445 | Allergic reaction concern | Solved | Low | Brent Von I | — |  Yazmin Jast | Chat | samples | 6d 8h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - |
| 41356418 | Item authenticity concern | Solved | Low | Brent Von I | — |  Miss Amber Hintz Sr. | — | 10h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - | |
| 83886986 | App login problem | Solved | Normal | Brent Von I | — | Dr. Mandy McLaughlin | Phone | — | 4h | ●Responded | 4/5 | — | — | Jan 28, 2026 | - |
| 62556803 | Allergic reaction concern | Solved | High | Brent Von I | — |  Eula McKenzie | Chat | — | 3h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 20274661 | Allergic reaction concern | Solved | Normal | Brent Von I | — |  Chaz Renner | — | 7h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 73061871 | Cancel subscription / Auto-replenish | Solved | Normal | Brent Von I | — | Chaz Renner | influencer | 2h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 41704066 | Loyalty points not posting | Pending | Normal | Brent Von I | — |  Amely Pacocha | Chat | vipreturnsfragrance | - | —Skipped | — | — | — | Dec 22, 2025 | - |
| 23541157 | Foundation match help | Closed | Normal | Brent Von I | — |  Kip Schroeder IV | — | 6h | ⊘Not fired | — | — | — | Dec 3, 2025 | Dec 5, 2025 | |
| 82870864 | Address change after shipping | Closed | Normal | Brent Von I | — | Faith Hilll | samples | 6d 10h | ●Responded | 2/5 | — | — | Dec 2, 2025 | Dec 15, 2025 | |
| 40577231 | Cancel order request | Solved | Low | Brent Von I | — |  Julie Hodkiewicz | Chat | — | 1d 12h | ●Responded | 9/11 | — | — | Nov 25, 2025 | - |
| 78902022 | Item authenticity concern | Solved | Normal | Brent Von I | — |  Tommy Kuvalis | — | 23h | ●Responded | 2/5 | — | — | Nov 14, 2025 | - | |
| 32331063 | BOPIS pickup not ready | Solved | Normal | Brent Von I | — |  Darryl Jacobi | — | 4h | ●Responded | 10/11 | — | — | Oct 20, 2025 | - | |
| 09240325 | Wrong shade sent | Solved | Normal | Brent Von I | — | Mr. Eliza Gerhold IV | damaged | 6h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 20200569 | Discount code not working | Solved | High | Brent Von I | — | Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 93479801 | Store experience feedback | Pending | Normal | Brent Von I | — |  Mr. Lonie Hudson | Chat | shade-matchshippingfragrance | - | —Skipped | — | — | — | Sep 18, 2025 | - |
| 43460479 | Birthday gift not received | Solved | Urgent | Brent Von I | — |  Mr. Cade Senger | Chat | bopisloyaltyrefund | 10h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 78337313 | Wholesale order question | Closed | Normal | Brent Von I | — | Faith Hilll | shipping | 3d 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 44808802 | Birthday gift not received | Solved | Urgent | Brent Von I | — |  Garth Dooley | bopisshippingloyalty | 6h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 86195442 | Foundation match help | Pending | Normal | Brent Von I | — | Amely Pacocha | — | - | —Skipped | — | — | — | Sep 5, 2025 | - | |
| 30278928 | Gift card balance question | Closed | High | Brent Von I | — | Ignatius Cummerata | — | 2d | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 13, 2025 | |
| 38220237 | Loyalty points not posting | Solved | Normal | Brent Von I | — |  Mr. Skyla Trantow | shade-matchvip | 1d 21h | ●Responded | 4/5 | — | — | Sep 1, 2025 | - | |
| 93872706 | Where is my order? | Pending | Normal | Brent Von I | — | Amely Pacocha | returnsrefund | - | —Skipped | — | — | — | Aug 27, 2025 | - | |
| 18198610 | Question about product ingredients | Solved | High | Brent Von I | — | Ignatius Cummerata | Social | refundsamplesapp | 5h | ⊘Not fired | — | — | — | Aug 16, 2025 | - |
| 52295170 | Refund not received | Solved | High | Brent Von I | — | Steve O'Conner | Social | — | 8h | ⊘Not fired | — | — | — | Aug 5, 2025 | - |
| 68209985 | Birthday gift not received | Solved | Normal | Brent Von I | — |  Oscar O'Hara | fragrancewholesaleloyalty | 8h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 34918161 | Store experience feedback | Solved | Urgent | Brent Von I | — | Tommy Kuvalis | Phone | influencervip | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 32974997 | Discount code not working | Pending | High | Brent Von I | — | Faith Hilll | Phone | damagedsampleswholesale | - | —Skipped | — | — | — | Jun 16, 2025 | - |
| 05719167 | Price match request | Solved | Normal | Brent Von I | — | Julie Hodkiewicz | Chat | — | 5h | ⊘Not fired | — | — | — | Jun 8, 2025 | - |
| 52099583 | Missing samples in order | Solved | Low | Brent Von I | — | Mr. Eliza Gerhold IV | — | 9h | ○Sent, no reply | — | — | — | May 28, 2025 | - | |
| 25762345 | Gift card balance question | Closed | Normal | Brent Von I | — | Mr. Skyla Trantow | Chat | — | 12h | ○Sent, no reply | — | — | — | May 26, 2025 | May 31, 2025 |