Kane Bernier
guillermo_greenfelder@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 27559138BOPIS order cancelled at store | Kane Bernier |  Mr. Skyla Trantow | Apr 2, 2026, 2:49 PM |
| 1/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 96159228Wholesale order question | Kane Bernier |  Kip Schroeder IV | Mar 17, 2026, 11:56 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 26828350Loyalty points not posting | Kane Bernier |  Leonard Waters-Howell | Jan 25, 2026, 10:21 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 81927978Missing samples in order | Kane Bernier |  Miss Amber Hintz Sr. | Dec 14, 2025, 12:43 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 68905041Shipping cost question | Kane Bernier |  Steve O'Conner | Nov 1, 2025, 7:20 AM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 25263374Missing samples in order | Kane Bernier |  Oscar O'Hara | Oct 3, 2025, 2:39 PM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 33432728Allergic reaction concern | Kane Bernier |  Julie Hodkiewicz | Jul 27, 2025, 12:38 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 32570625Wrong shade sent | Kane Bernier | Oscar O'Hara | Jul 5, 2025, 2:57 PM |