Kane Bernier
guillermo_greenfelder@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29270005 | App login problem | Solved | High | Kane Bernier | — |  Mr. Lonie Hudson | refundinfluencersamples | 3h | ○Sent, no reply | — | — | — | May 23, 2026 | - | |
| 24805190 | Klarna / Afterpay split issue | Pending | Normal | Kane Bernier | — |  Darryl Jacobi | loyaltyrefundfragrance | - | —Skipped | — | — | — | May 8, 2026 | - | |
| 06278544 | Return after 30-day window | Closed | Normal | Kane Bernier | — |  Mr. Cade Senger | Chat | shipping | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | May 6, 2026 |
| 96701454 | Discount code not working | Open | Low | Kane Bernier | — |  Kaela Friesen | Chat | vip | - | —Skipped | — | — | — | Apr 25, 2026 | - |
| 85681084 | Pro discount enrollment | Pending | Normal | Kane Bernier | — |  Miss Amber Hintz Sr. | Chat | gift-card | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 93161596 | Lost package follow-up | Pending | Urgent | Kane Bernier | — | Kaela Friesen | samplesrefund | - | —Skipped | — | — | — | Apr 6, 2026 | - | |
| 21334382 | Cancel subscription / Auto-replenish | Open | Low | Kane Bernier | — |  Amely Pacocha | Chat | refundshipping | - | —Skipped | — | — | — | Apr 6, 2026 | - |
| 27559138 | BOPIS order cancelled at store | Solved | Normal | Kane Bernier | — |  Mr. Skyla Trantow | — | 1h | ●Responded | 5/5 | — | — | Apr 1, 2026 | - | |
| 03803909 | BOPIS order cancelled at store | Pending | Normal | Kane Bernier | — |  Tommy Kuvalis | Chat | gift-cardshippingloyalty | - | —Skipped | — | — | — | Mar 28, 2026 | - |
| 96159228 | Wholesale order question | Solved | Normal | Kane Bernier | — |  Kip Schroeder IV | refund | 2h | ●Responded | 1/11 | — | — | Mar 16, 2026 | - | |
| 58108921 | Gift card balance question | Solved | Normal | Kane Bernier | — |  Katrina Johns | Chat | shade-matchapprefund | 9d 11h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - |
| 01239480 | Wholesale order question | Solved | Normal | Kane Bernier | — | Mr. Cade Senger | Chat | gift-cardbopis | 6h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - |
| 03504564 | Address change after shipping | Solved | Normal | Kane Bernier | — |  Mr. Eliza Gerhold IV | Chat | influencerappsamples | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 68737373 | App crashes at checkout | Closed | Normal | Kane Bernier | — |  Dr. Mandy McLaughlin | Chat | — | 1d 23h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 6, 2026 |
| 77323695 | Shipping cost question | Solved | Normal | Kane Bernier | — | Mr. Cade Senger | — | 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 88879774 | Allergic reaction concern | Solved | High | Kane Bernier | — | Mr. Cade Senger | Phone | bopisshade-matchgift-card | 7h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 43626429 | Foundation match help | Pending | Normal | Kane Bernier | — |  Lily Raynor | bopisshippingdamaged | - | —Skipped | — | — | — | Feb 2, 2026 | - | |
| 26828350 | Loyalty points not posting | Closed | High | Kane Bernier | — |  Leonard Waters-Howell | loyaltybopis | 6h | ●Responded | 5/5 | — | — | Jan 23, 2026 | Jan 30, 2026 | |
| 81927978 | Missing samples in order | Solved | Low | Kane Bernier | — | Miss Amber Hintz Sr. | — | 1d 19h | ●Responded | 3/5 | — | — | Dec 11, 2025 | - | |
| 92013103 | App login problem | Open | High | Kane Bernier | — | Mr. Eliza Gerhold IV | Social | refundshade-match | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 64042278 | Missing samples in order | Pending | Normal | Kane Bernier | — | Lily Raynor | Phone | damagedloyaltyinfluencer | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 90806716 | Order arrived damaged | Solved | Normal | Kane Bernier | — |  Ignatius Cummerata | Chat | — | 2d 16h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 83474476 | Order arrived damaged | Solved | Normal | Kane Bernier | — | Dr. Mandy McLaughlin | refund | 6h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 68905041 | Shipping cost question | Solved | Urgent | Kane Bernier | — |  Steve O'Conner | wholesalebopisapp | 11h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - | |
| 38867812 | Cancel subscription / Auto-replenish | Solved | Low | Kane Bernier | — |  Yazmin Jast | Chat | loyalty | 3d | ⊘Not fired | — | — | — | Oct 22, 2025 | - |
| 55199095 | Cancel order request | Solved | Normal | Kane Bernier | — | Mr. Cade Senger | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - |
| 11087708 | Return after 30-day window | Pending | Normal | Kane Bernier | — | Amely Pacocha | — | - | —Skipped | — | — | — | Oct 10, 2025 | - | |
| 13854653 | Wholesale order question | Solved | Normal | Kane Bernier | — | Ignatius Cummerata | — | 1h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - | |
| 19804804 | Order arrived damaged | Solved | Normal | Kane Bernier | — |  Chaz Renner | Chat | — | 9h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 25263374 | Missing samples in order | Solved | Normal | Kane Bernier | — |  Oscar O'Hara | Phone | shade-match | 6d 16h | ●Responded | 7/11 | — | — | Sep 25, 2025 | - |
| 11133875 | Influencer code not working | Solved | Normal | Kane Bernier | — | Katrina Johns | fragranceloyalty | 7h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 11701432 | Order arrived damaged | Solved | High | Kane Bernier | — | Mr. Cade Senger | appinfluencer | 2h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |
| 44417576 | Klarna / Afterpay split issue | Open | Normal | Kane Bernier | — | Oscar O'Hara | vip | - | —Skipped | — | — | — | Sep 16, 2025 | - | |
| 87772563 | Foundation match help | Solved | Normal | Kane Bernier | — | Miss Amber Hintz Sr. | — | 20h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 92313873 | App login problem | Solved | Normal | Kane Bernier | — | Steve O'Conner | shade-match | 6h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | |
| 31096190 | Shipping cost question | Open | Normal | Kane Bernier | — |  Faith Hilll | Chat | influencerdamaged | - | —Skipped | — | — | — | Aug 11, 2025 | - |
| 53806655 | Where is my order? | Solved | Normal | Kane Bernier | — | Mr. Cade Senger | Phone | refundshipping | 3h | ⊘Not fired | — | — | — | Aug 6, 2025 | - |
| 60959275 | Shipping cost question | Closed | Urgent | Kane Bernier | — | Dr. Mandy McLaughlin | shade-matchapp | 8h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Jul 30, 2025 | |
| 33432728 | Allergic reaction concern | Closed | Low | Kane Bernier | — |  Julie Hodkiewicz | loyalty | 2h | ●Responded | 4/5 | — | — | Jul 25, 2025 | Jul 27, 2025 | |
| 32570625 | Wrong shade sent | Closed | Low | Kane Bernier | — | Oscar O'Hara | Chat | damagedshipping | 22h | ●Responded | 5/5 | — | — | Jul 4, 2025 | Jul 10, 2025 |
| 13755675 | App login problem | Solved | Normal | Kane Bernier | — |  Vilma Gusikowski | appreturnsbopis | 5h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 71336283 | Foundation match help | Solved | Normal | Kane Bernier | — | Mr. Lonie Hudson | Phone | — | 15h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |