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CustomersSherman Gleason

Sherman Gleason

luther_rippin@hotmail.com
Tickets36Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Helpful, but the hold music in the phone queue was rough.80380413Influencer code not workingSherman GleasonAmely PacochaMay 10, 2026, 7:03 AM
5/5Returned three items past the window and they made an exception. Lifelong customer.87639419Cancel subscription / Auto-replenishSherman GleasonDarryl JacobiApr 11, 2026, 3:28 AM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.86860213Missing items in shipmentSherman GleasonChaz RennerApr 10, 2026, 12:03 AM
4/5Refund process was straightforward, just took a beat to find the right link.95552123Refund not receivedSherman GleasonMiss Amber Hintz Sr.Dec 21, 2025, 4:44 PM
5/5Got my address updated mid-shipment in under a minute.48732100App crashes at checkoutSherman GleasonOscar O'HaraNov 21, 2025, 10:44 PM
3/5Resolved but only after I escalated. Should not have taken that long.80625240Pro discount enrollmentSherman GleasonLeonard Waters-HowellOct 1, 2025, 9:42 AM
3/5Add a recommend-based-on-what-I-own feature.85509131Question about product ingredientsSherman GleasonMr. Skyla TrantowJul 14, 2025, 1:17 AM
5/5Bring back the discontinued matte foundation line.97740411Klarna / Afterpay split issueSherman GleasonDarryl JacobiJul 2, 2025, 10:20 PM
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Properties

Customer
Name
Sherman Gleason
Email
luther_rippin@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
dry
Loyalty points
11,449
Lifetime spend
—
Last purchase
May 23, 2026
Skin tone
fair
Foundation shade
—
Skin concerns
acne
Allergies / restrictions
—
Favorite brands
Dior, Drunk Elephant
YTD spend
3,461
App installed
Yes
App last opened
May 3, 2026
Email subscribed
No
Marketing segment
high-value
Last purchase amount
320
Total orders
2
Preferred category
skincare
Tickets
Tickets
36
Last seen
May 20, 2026
Responses
Avg rating
4.13