Sherman Gleason
luther_rippin@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 80380413Influencer code not working | Sherman Gleason |  Amely Pacocha | May 10, 2026, 7:03 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 87639419Cancel subscription / Auto-replenish | Sherman Gleason |  Darryl Jacobi | Apr 11, 2026, 3:28 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 86860213Missing items in shipment | Sherman Gleason |  Chaz Renner | Apr 10, 2026, 12:03 AM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 95552123Refund not received | Sherman Gleason |  Miss Amber Hintz Sr. | Dec 21, 2025, 4:44 PM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 48732100App crashes at checkout | Sherman Gleason |  Oscar O'Hara | Nov 21, 2025, 10:44 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 80625240Pro discount enrollment | Sherman Gleason |  Leonard Waters-Howell | Oct 1, 2025, 9:42 AM |
| 3/5 | Add a recommend-based-on-what-I-own feature. | 85509131Question about product ingredients | Sherman Gleason |  Mr. Skyla Trantow | Jul 14, 2025, 1:17 AM |
| 5/5 | Bring back the discontinued matte foundation line. | 97740411Klarna / Afterpay split issue | Sherman Gleason | Darryl Jacobi | Jul 2, 2025, 10:20 PM |