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CustomersJanick Hodkiewicz

Janick Hodkiewicz

broderick.hettinger@yahoo.com
Tickets45Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Mid. Got the refund eventually but it took 10 days instead of the 3 they promised.00993059Insider tier issueJanick HodkiewiczOscar O'HaraMar 9, 2026, 3:24 PM
9/11Best in class. The app is genuinely beautiful and useful.95293273App login problemJanick HodkiewiczChaz RennerFeb 12, 2026, 5:35 PM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.56866676Cancel order requestJanick HodkiewiczTommy KuvalisFeb 12, 2026, 1:33 PM
4/5Got my refund eventually. Communication could have been a touch clearer.44450275Refund not receivedJanick HodkiewiczAmely PacochaJan 11, 2026, 3:00 PM
5/5Such a delightful first impression. Already shopping.59706966Insider tier issueJanick HodkiewiczDr. Mandy McLaughlinOct 14, 2025, 7:50 AM
5/5Got my missing samples shipped out the same day. Thank you!06635191Wholesale order questionJanick HodkiewiczJacklyn DareSep 14, 2025, 7:26 PM
5/5Color match through the app worked perfectly. Foundation is spot on.56006542App crashes at checkoutJanick HodkiewiczMr. Eliza Gerhold IVSep 13, 2025, 4:37 AM
4/5Got my refund eventually. Communication could have been a touch clearer.09561627Store experience feedbackJanick HodkiewiczMiss Amber Hintz Sr.Sep 11, 2025, 9:39 AM
1/5Charged me twice and the agent said it would take 14 business days to refund. Outrageous.75411846Question about product ingredientsJanick HodkiewiczGarth DooleyJun 2, 2025, 4:41 PM
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Properties

Customer
Name
Janick Hodkiewicz
Email
broderick.hettinger@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
7,774
Lifetime spend
605
Last purchase
Apr 13, 2026
Skin tone
deep
Foundation shade
60N
Skin concerns
sensitivity, uneven-texture
Allergies / restrictions
latex-allergy, nickel-allergy
Favorite brands
Le Labo, Diptyque
YTD spend
173
App installed
Yes
App last opened
May 11, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
18
Total orders
—
Preferred category
—
Tickets
Tickets
45
Last seen
May 18, 2026
Responses
Avg rating
4.44