Dora Mills-Koepp
kameron.rippin@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 11953631Item authenticity concern | Dora Mills-Koepp |  Faith Hilll | May 10, 2026, 9:13 PM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 75143620Return after 30-day window | Dora Mills-Koepp |  Amely Pacocha | Apr 11, 2026, 9:22 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 41260444Allergic reaction concern | Dora Mills-Koepp |  Julie Hodkiewicz | Mar 24, 2026, 4:39 PM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 56339714Where is my order? | Dora Mills-Koepp |  Leonard Waters-Howell | Mar 1, 2026, 4:58 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 91657985Restock alert for backorder | Dora Mills-Koepp |  Mr. Eliza Gerhold IV | Jan 3, 2026, 4:50 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 68135275Missing samples in order | Dora Mills-Koepp |  Darryl Jacobi | Dec 19, 2025, 12:33 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 02234448Store experience feedback | Dora Mills-Koepp | Julie Hodkiewicz | Sep 29, 2025, 7:37 PM |
| 10/11 | Already referred three friends. They all love it too. | 15753329BOPIS order cancelled at store | Dora Mills-Koepp |  Katrina Johns | Sep 13, 2025, 6:29 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 69403832Refund not received | Dora Mills-Koepp |  Kip Schroeder IV | Jul 10, 2025, 6:21 AM |
| 2/5 | I want a true virtual Beauty Advisor consultation built in. | 57882310App crashes at checkout | Dora Mills-Koepp |  Dr. Mandy McLaughlin | Jun 15, 2025, 4:28 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 93198403Where is my order? | Dora Mills-Koepp | Kip Schroeder IV | Jun 9, 2025, 4:26 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 38824648Wholesale order question | Dora Mills-Koepp | Julie Hodkiewicz | Jun 2, 2025, 11:13 AM |