Dora Mills-Koepp
kameron.rippin@gmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11953631 | Item authenticity concern | Closed | Normal | Dora Mills-Koepp | — |  Faith Hilll | returns | 22h | ●Responded | 5/5 | — | — | May 9, 2026 | May 11, 2026 | |
| 65746387 | Missing items in shipment | Pending | Normal | Dora Mills-Koepp | — |  Lily Raynor | Social | damaged | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 49519755 | Question about product ingredients | Pending | Normal | Dora Mills-Koepp | — | Lily Raynor | influencer | - | —Skipped | — | — | — | Apr 29, 2026 | - | |
| 47037248 | Klarna / Afterpay split issue | Solved | Normal | Dora Mills-Koepp | — |  Ignatius Cummerata | shippinggift-card | 2h | ⊘Not fired | — | — | — | Apr 27, 2026 | - | |
| 35583625 | Shipping cost question | Solved | Normal | Dora Mills-Koepp | — |  Chaz Renner | — | 15h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |
| 75143620 | Return after 30-day window | Solved | Low | Dora Mills-Koepp | — |  Amely Pacocha | samples | 2d 2h | ●Responded | 7/11 | — | — | Apr 8, 2026 | - | |
| 91043759 | Foundation match help | Solved | Normal | Dora Mills-Koepp | — |  Eula McKenzie | Chat | — | 15h | ⊘Not fired | — | — | — | Mar 28, 2026 | - |
| 41260444 | Allergic reaction concern | Solved | High | Dora Mills-Koepp | — |  Julie Hodkiewicz | Chat | sampleswholesale | 2h | ●Responded | 4/5 | — | — | Mar 23, 2026 | - |
| 27385160 | Refund not received | Closed | Normal | Dora Mills-Koepp | — | Amely Pacocha | Chat | bopis | 1d | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 25, 2026 |
| 95941447 | Price match request | Solved | Low | Dora Mills-Koepp | — | Chaz Renner | Chat | — | 1d 20h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - |
| 56339714 | Where is my order? | Solved | Low | Dora Mills-Koepp | — |  Leonard Waters-Howell | shade-match | 1d 9h | ●Responded | 3/5 | — | — | Feb 27, 2026 | - | |
| 03914426 | Shipping cost question | Solved | Low | Dora Mills-Koepp | — |  Dr. Mandy McLaughlin | — | 2d 10h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 98628420 | Shipping cost question | Closed | Normal | Dora Mills-Koepp | — |  Katrina Johns | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 24, 2026 |
| 19754746 | Missing samples in order | Solved | Normal | Dora Mills-Koepp | — | Julie Hodkiewicz | Chat | fragrance | 2d 7h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 92541453 | Wrong shade sent | Closed | Low | Dora Mills-Koepp | — |  Steve O'Conner | Social | — | 4h | ⊘Not fired | — | — | — | Jan 23, 2026 | Jan 28, 2026 |
| 88501203 | Foundation match help | Solved | Normal | Dora Mills-Koepp | — |  Yazmin Jast | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 64877278 | Store experience feedback | Closed | Normal | Dora Mills-Koepp | — | Yazmin Jast | Chat | loyaltyinfluencerfragrance | 2h | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 25, 2026 |
| 69020794 | Shipping cost question | Solved | High | Dora Mills-Koepp | — |  Jacklyn Dare | Chat | wholesale | 7h | ⊘Not fired | — | — | — | Jan 17, 2026 | - |
| 08652308 | Return after 30-day window | Solved | Urgent | Dora Mills-Koepp | — |  Tommy Kuvalis | — | 1d 7h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 09675993 | Loyalty points not posting | Solved | Low | Dora Mills-Koepp | — | Julie Hodkiewicz | Chat | gift-cardbopis | 1d | ○Sent, no reply | — | — | — | Jan 4, 2026 | - |
| 91657985 | Restock alert for backorder | Solved | Low | Dora Mills-Koepp | — |  Mr. Eliza Gerhold IV | fragranceloyaltyapp | 6h | ●Responded | 5/5 | — | — | Jan 2, 2026 | - | |
| 95116642 | Item authenticity concern | Solved | Normal | Dora Mills-Koepp | — | Steve O'Conner | Chat | refundshade-match | 5h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 48571971 | Insider tier issue | Closed | Normal | Dora Mills-Koepp | — |  Garth Dooley | Chat | bopissamples | 8h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 |
| 68135275 | Missing samples in order | Solved | Normal | Dora Mills-Koepp | — |  Darryl Jacobi | Chat | bopiswholesale | 6h | ●Responded | 4/5 | — | — | Dec 17, 2025 | - |
| 85245866 | Allergic reaction concern | Closed | Normal | Dora Mills-Koepp | — | Dr. Mandy McLaughlin | bopisgift-card | 1d 5h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 21, 2025 | |
| 79646629 | Address change after shipping | Closed | Normal | Dora Mills-Koepp | — | Mr. Eliza Gerhold IV | bopis | 2h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 22, 2025 | |
| 04621294 | Wholesale order question | Open | Normal | Dora Mills-Koepp | — |  Vilma Gusikowski | appfragrance | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 20429065 | Foundation match help | Closed | Normal | Dora Mills-Koepp | — | Amely Pacocha | Chat | influencer | 1h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 13, 2025 |
| 13743376 | Insider tier issue | Solved | Normal | Dora Mills-Koepp | — | Chaz Renner | shade-matchfragrancereturns | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 53233204 | Shipping cost question | Solved | Normal | Dora Mills-Koepp | — | Julie Hodkiewicz | — | 2d 14h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 02234448 | Store experience feedback | Closed | Normal | Dora Mills-Koepp | — | Julie Hodkiewicz | shade-matchwholesale | 3h | ●Responded | 3/5 | — | — | Sep 28, 2025 | Oct 5, 2025 | |
| 61945414 | Return after 30-day window | Solved | Low | Dora Mills-Koepp | — | Garth Dooley | Chat | gift-cardshippingsamples | 3h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 40176515 | Allergic reaction concern | Open | High | Dora Mills-Koepp | — | Dr. Mandy McLaughlin | Chat | bopis | - | —Skipped | — | — | — | Sep 14, 2025 | - |
| 15753329 | BOPIS order cancelled at store | Solved | Normal | Dora Mills-Koepp | — | Katrina Johns | shade-match | 4h | ●Responded | 10/11 | — | — | Sep 12, 2025 | - | |
| 62270070 | Foundation match help | Solved | Normal | Dora Mills-Koepp | — | Dr. Mandy McLaughlin | Chat | — | 22h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 90472480 | Wholesale order question | Pending | Low | Dora Mills-Koepp | — | Faith Hilll | Social | bopisvipdamaged | - | —Skipped | — | — | — | Aug 11, 2025 | - |
| 09804225 | Gift card balance question | Closed | Normal | Dora Mills-Koepp | — |  Kaela Friesen | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 9, 2025 |
| 67182998 | Birthday gift not received | Open | Normal | Dora Mills-Koepp | — |  Kip Schroeder IV | shippinggift-cardshade-match | - | —Skipped | — | — | — | Jul 17, 2025 | - | |
| 29647483 | BOPIS pickup not ready | Closed | Normal | Dora Mills-Koepp | — | Ignatius Cummerata | bopisappshade-match | 1d 11h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 25, 2025 | |
| 69403832 | Refund not received | Solved | High | Dora Mills-Koepp | — | Kip Schroeder IV | Chat | bopisreturnsfragrance | 12h | ●Responded | 4/5 | — | — | Jul 9, 2025 | - |
| 46656520 | Wrong shade sent | Solved | Normal | Dora Mills-Koepp | — | Julie Hodkiewicz | samplesdamagedshade-match | 5h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 93198403 | Where is my order? | Solved | Urgent | Dora Mills-Koepp | — | Kip Schroeder IV | Phone | wholesalereturnsfragrance | 2h | ●Responded | 5/5 | — | — | Jun 8, 2025 | - |
| 57882310 | App crashes at checkout | Closed | Normal | Dora Mills-Koepp | — | Dr. Mandy McLaughlin | influencerfragrance | 9d 17h | ●Responded | 2/5 | — | — | Jun 3, 2025 | Jun 19, 2025 | |
| 38824648 | Wholesale order question | Closed | Normal | Dora Mills-Koepp | — | Julie Hodkiewicz | Chat | returnsgift-cardinfluencer | 1d 17h | ●Responded | 4/5 | — | — | May 30, 2025 | Jun 3, 2025 |
| 62191516 | App login problem | Solved | Low | Dora Mills-Koepp | — | Julie Hodkiewicz | Chat | gift-cardsamples | 6h | ○Sent, no reply | — | — | — | May 24, 2025 | - |