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CustomersMs. Linda Funk

Ms. Linda Funk

sammie_hilll@yahoo.com
Tickets56Responses17
Showing 1 - 17 of 17
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Loved the personalized note in my order. Small touch, big impact.13503416Klarna / Afterpay split issueMs. Linda FunkTommy KuvalisMay 15, 2026, 6:19 AM
4/5Good chat support. Returned product still hadn't been processed when I followed up.64143939Cancel subscription / Auto-replenishMs. Linda FunkKaela FriesenMay 13, 2026, 5:17 PM
4/5Got there in the end. The chat went in circles for a bit.85716161Return after 30-day windowMs. Linda FunkKaela FriesenMay 10, 2026, 11:09 AM
4/5Resolved the issue. Wish the agent had offered a discount on the next order given the hassle.24228007BOPIS pickup not readyMs. Linda FunkMr. Eliza Gerhold IVApr 30, 2026, 6:23 PM
5/5Stop discontinuing products my routine depends on.13550654Klarna / Afterpay split issueMs. Linda FunkKatrina JohnsMar 27, 2026, 7:12 PM
10/11The brand range alone makes it worth it. Service makes it lifelong.51890325Missing samples in orderMs. Linda FunkJulie HodkiewiczMar 25, 2026, 12:57 PM
9/11The Elite tier perks are worth every dollar of lifetime spend.65062997Insider tier issueMs. Linda FunkJulie HodkiewiczMar 21, 2026, 2:57 AM
5/5Honestly the easiest exchange process I've used at any retailer.20602246Question about product ingredientsMs. Linda FunkKatrina JohnsFeb 19, 2026, 5:32 PM
4/5Liked the experience. App could be slightly faster.14942416Store experience feedbackMs. Linda FunkTommy KuvalisOct 23, 2025, 2:02 PM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.18476237App login problemMs. Linda FunkMr. Skyla TrantowOct 3, 2025, 2:14 PM
4/5Order arrived fine, agent was helpful when one product was missing.57293780Gift card balance questionMs. Linda FunkKaela FriesenSep 26, 2025, 7:25 PM
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.18162613Cancel subscription / Auto-replenishMs. Linda FunkDarryl JacobiSep 17, 2025, 11:04 PM
5/5Color match through the app worked perfectly. Foundation is spot on.75534331Insider tier issueMs. Linda FunkSteve O'ConnerAug 25, 2025, 12:44 AM
1/5App charged me for an order that never shipped and support won't help.02867694Store experience feedbackMs. Linda FunkFaith HilllAug 15, 2025, 11:47 PM
4/5Good chat support. Returned product still hadn't been processed when I followed up.24749842Pro discount enrollmentMs. Linda FunkChaz RennerAug 9, 2025, 11:48 AM
10/11Best in class. The app is genuinely beautiful and useful.46694443Where is my order?Ms. Linda FunkChaz RennerAug 7, 2025, 7:31 AM
2/5App keeps crashing at checkout and support just told me to clear the cache. That doesn't help.11469818Wholesale order questionMs. Linda FunkMr. Eliza Gerhold IVJul 27, 2025, 2:54 PM
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Properties

Customer
Name
Ms. Linda Funk
Email
sammie_hilll@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
17,219
Lifetime spend
479
Last purchase
Apr 17, 2026
Skin tone
light-medium
Foundation shade
67N
Skin concerns
dullness, anti-aging, sensitivity
Allergies / restrictions
paraben-free, nut-allergy
Favorite brands
Drunk Elephant, Diptyque
YTD spend
965
App installed
No
App last opened
May 8, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
—
Preferred category
skincare
Tickets
Tickets
56
Last seen
May 19, 2026
Responses
Avg rating
5.06