Ms. Linda Funk
sammie_hilll@yahoo.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 13503416Klarna / Afterpay split issue | May 15, 2026, 6:19 AM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 64143939Cancel subscription / Auto-replenish | May 13, 2026, 5:17 PM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 85716161Return after 30-day window | May 10, 2026, 11:09 AM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 24228007BOPIS pickup not ready | Apr 30, 2026, 6:23 PM | ||
| 5/5 | Stop discontinuing products my routine depends on. | 13550654Klarna / Afterpay split issue | Mar 27, 2026, 7:12 PM | ||
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 51890325Missing samples in order | Mar 25, 2026, 12:57 PM | ||
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 65062997Insider tier issue | Mar 21, 2026, 2:57 AM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 20602246Question about product ingredients | Feb 19, 2026, 5:32 PM | ||
| 4/5 | Liked the experience. App could be slightly faster. | 14942416Store experience feedback | Oct 23, 2025, 2:02 PM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 18476237App login problem | Oct 3, 2025, 2:14 PM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 57293780Gift card balance question | Sep 26, 2025, 7:25 PM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 18162613Cancel subscription / Auto-replenish | Sep 17, 2025, 11:04 PM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 75534331Insider tier issue | Aug 25, 2025, 12:44 AM | ||
| 1/5 | App charged me for an order that never shipped and support won't help. | 02867694Store experience feedback | Aug 15, 2025, 11:47 PM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 24749842Pro discount enrollment | Aug 9, 2025, 11:48 AM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 46694443Where is my order? | Aug 7, 2025, 7:31 AM | ||
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 11469818Wholesale order question | Jul 27, 2025, 2:54 PM |