Ms. Linda Funk
sammie_hilll@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10552037 | Lost package follow-up | Solved | Normal | — | — | 11h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 73077638 | Wrong shade sent | Closed | Normal | — | shippingrefund | 10h | ○Sent, no reply | — | — | — | May 14, 2026 | May 18, 2026 | |||
| 13503416 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | appvipshade-match | 6h | ●Responded | 5/5 | — | — | May 13, 2026 | - | ||
| 64143939 | Cancel subscription / Auto-replenish | Closed | High | — | loyaltybopis | 6h | ●Responded | 4/5 | — | — | May 11, 2026 | May 14, 2026 | |||
| 88583454 | Cancel subscription / Auto-replenish | Solved | High | — | — | 8h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |||
| 85716161 | Return after 30-day window | Solved | Low | — | — | 2d 16h | ●Responded | 4/5 | — | — | May 7, 2026 | - | |||
| 24228007 | BOPIS pickup not ready | Closed | Low | — | vip | 1d 1h | ●Responded | 4/5 | — | — | Apr 28, 2026 | May 3, 2026 | |||
| 15710022 | Missing samples in order | Solved | Normal | — | Chat | samplesloyalty | 2d 3h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | ||
| 04601924 | Cancel subscription / Auto-replenish | Open | Normal | — | loyaltygift-card | - | —Skipped | — | — | — | Apr 16, 2026 | - | |||
| 65306371 | Allergic reaction concern | Solved | Normal | — | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | ||
| 13550654 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | influencerwholesale | 6h | ●Responded | 5/5 | — | — | Mar 25, 2026 | - | ||
| 66556661 | Price match request | Closed | Urgent | — | Chat | shippingrefundshade-match | 3h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 27, 2026 | ||
| 66420648 | Insider tier issue | Solved | Normal | — | returnsbopis | 2h | ⊘Not fired | — | — | — | Mar 24, 2026 | - | |||
| 51890325 | Missing samples in order | Closed | Normal | — | Chat | — | 20h | ●Responded | 10/11 | — | — | Mar 23, 2026 | Mar 27, 2026 | ||
| 65062997 | Insider tier issue | Solved | Normal | — | Chat | — | 4h | ●Responded | 9/11 | — | — | Mar 20, 2026 | - | ||
| 37094865 | Pro discount enrollment | Solved | High | — | fragrancedamaged | 1d | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |||
| 74126154 | BOPIS order cancelled at store | Pending | High | — | Chat | bopisinfluencer | - | —Skipped | — | — | — | Mar 9, 2026 | - | ||
| 83398640 | Insider tier issue | Solved | Normal | — | — | 1h | ⊘Not fired | — | — | — | Feb 23, 2026 | - | |||
| 20602246 | Question about product ingredients | Solved | Low | — | Chat | damagedshade-matchbopis | 6h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - | ||
| 52993747 | Question about product ingredients | Closed | Normal | — | damagedvip | 8h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 21, 2026 | |||
| 63082184 | BOPIS order cancelled at store | Solved | Low | — | — | 1d 10h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |||
| 97583707 | Cancel order request | Solved | High | — | Phone | influencer | 1d 17h | ⊘Not fired | — | — | — | Jan 6, 2026 | - | ||
| 08597957 | Item authenticity concern | Solved | Normal | — | appdamagedloyalty | 3h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |||
| 35063418 | Lost package follow-up | Closed | High | — | Phone | appreturnssamples | 10h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 21, 2025 | ||
| 56810081 | Refund not received | Solved | Normal | — | fragranceshipping | 1h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |||
| 13893087 | Order arrived damaged | Solved | Low | — | loyaltyreturns | 19h | ⊘Not fired | — | — | — | Nov 28, 2025 | - | |||
| 52918127 | BOPIS order cancelled at store | Solved | Low | — | loyalty | 3h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |||
| 14942416 | Store experience feedback | Closed | High | — | vip | 6h | ●Responded | 4/5 | — | — | Oct 22, 2025 | Oct 28, 2025 | |||
| 12902295 | App login problem | Pending | Urgent | — | influencerwholesalevip | - | —Skipped | — | — | — | Oct 16, 2025 | - | |||
| 10544059 | App login problem | Pending | Normal | — | — | - | —Skipped | — | — | — | Oct 3, 2025 | - | |||
| 18476237 | App login problem | Solved | Normal | — | Phone | wholesalefragrancerefund | 1h | ●Responded | 5/5 | — | — | Oct 2, 2025 | - | ||
| 57293780 | Gift card balance question | Solved | High | — | — | 1h | ●Responded | 4/5 | — | — | Sep 25, 2025 | - | |||
| 56852702 | Question about product ingredients | Solved | High | — | shade-matchvipsamples | 19h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |||
| 18162613 | Cancel subscription / Auto-replenish | Closed | Low | — | shippingreturnsshade-match | 12h | ●Responded | 5/5 | — | — | Sep 15, 2025 | Sep 21, 2025 | |||
| 07314186 | Price match request | Solved | Low | — | — | 5h | ⊘Not fired | — | — | — | Sep 15, 2025 | - | |||
| 53195077 | Where is my order? | Solved | Low | — | refund | 1h | ⊘Not fired | — | — | — | Sep 14, 2025 | - | |||
| 54776142 | Gift card balance question | Solved | Normal | — | — | 10h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 45287757 | Where is my order? | Solved | Normal | — | Chat | — | 8d 6h | ⊘Not fired | — | — | — | Sep 10, 2025 | - | ||
| 72262113 | Loyalty points not posting | Solved | Normal | — | Chat | — | 1d 15h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | ||
| 75534331 | Insider tier issue | Solved | Normal | — | Chat | damaged | 23h | ●Responded | 5/5 | — | — | Aug 23, 2025 | - | ||
| 43751375 | Order arrived damaged | Solved | Normal | — | Social | bopisloyalty | 4h | ⊘Not fired | — | — | — | Aug 22, 2025 | - | ||
| 46898692 | Loyalty points not posting | Solved | High | — | shade-matchbopis | 3d 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |||
| 02867694 | Store experience feedback | Closed | Normal | — | Phone | — | 5d 18h | ●Responded | 1/5 | — | — | Aug 8, 2025 | Aug 19, 2025 | ||
| 24749842 | Pro discount enrollment | Solved | Low | — | Chat | — | 3h | ●Responded | 4/5 | — | — | Aug 7, 2025 | - | ||
| 85833593 | Gift card balance question | Solved | Low | — | Phone | shippingshade-matchvip | 7h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | ||
| 46694443 | Where is my order? | Closed | Normal | — | — | 2h | ●Responded | 10/11 | — | — | Aug 5, 2025 | Aug 8, 2025 | |||
| 43472548 | Missing items in shipment | Solved | Normal | — | — | 18h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 11469818 | Wholesale order question | Solved | Normal | — | samples | 20h | ●Responded | 2/5 | — | — | Jul 26, 2025 | - | |||
| 11005908 | Refund not received | Solved | Normal | — | Chat | — | 1d 3h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | ||
| 88814933 | Where is my order? | Closed | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 24, 2025 |