Mrs. Evelyn Dare PhD
kaycee_botsford@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Best welcome experience I've had from any beauty brand. | 46566240Shipping cost question | May 2, 2026, 5:13 PM | ||
| 10/11 | Big fan. Their customer service has saved me more than once. | 40280638Refund not received | Mar 26, 2026, 12:40 PM | ||
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 25250107Pro discount enrollment | Mar 5, 2026, 1:35 PM | ||
| 1/5 | Foundation arrived completely shattered and they offered 5 dollars store credit. | 37935435Allergic reaction concern | Feb 22, 2026, 2:17 PM | ||
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 13721787Price match request | Jan 28, 2026, 10:38 PM | ||
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 61199147Cancel subscription / Auto-replenish | Jan 1, 2026, 8:20 PM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 61654647Wholesale order question | Nov 9, 2025, 8:52 AM | ||
| 2/5 | Felt like I was talking to a script. Same response three times. | 73180956Loyalty points not posting | Nov 5, 2025, 5:18 PM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 93828735Question about product ingredients | Oct 6, 2025, 8:27 AM | ||
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 00075256Cancel subscription / Auto-replenish | Sep 14, 2025, 12:55 AM | ||
| 5/5 | More inclusive shade ranges would be huge. | 80402491Discount code not working | Sep 12, 2025, 7:02 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 17059615Restock alert for backorder | Aug 24, 2025, 5:28 PM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 93985676Return after 30-day window | Aug 1, 2025, 10:01 PM |