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CustomersMamie Ortiz

Mamie Ortiz

iris_hartmann39@hotmail.com
Tickets43Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
5/5First app open and I already feel like a VIP. Lovely.16669661Restock alert for backorderMamie OrtizJacklyn DareApr 1, 2026, 8:49 PM
2/5App kept asking for the same info on different screens.09502264Wrong shade sentMamie OrtizMr. Skyla TrantowFeb 23, 2026, 3:18 AM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.13945430Allergic reaction concernMamie OrtizLeonard Waters-HowellFeb 18, 2026, 12:04 PM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.46683245Missing samples in orderMamie OrtizYazmin JastDec 10, 2025, 12:26 PM
5/5Returned three items past the window and they made an exception. Lifelong customer.46923425Wholesale order questionMamie OrtizLeonard Waters-HowellSep 6, 2025, 9:07 AM
4/5Liked the experience. App could be slightly faster.98069458Birthday gift not receivedMamie OrtizDarryl JacobiJun 9, 2025, 12:30 PM
3/5Got there. Took a full week which was longer than I'd expect for a missing item.98279663Price match requestMamie OrtizAmely PacochaJun 1, 2025, 2:06 PM
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Properties

Customer
Name
Mamie Ortiz
Email
iris_hartmann39@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
16,174
Lifetime spend
—
Last purchase
Mar 6, 2026
Skin tone
fair
Foundation shade
18C
Skin concerns
dullness, hyperpigmentation
Allergies / restrictions
paraben-free, latex-allergy
Favorite brands
Le Labo, Kiehl's, Dior
YTD spend
1,445
App installed
Yes
App last opened
May 6, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
320
Total orders
3
Preferred category
haircare
Tickets
Tickets
43
Last seen
Apr 29, 2026
Responses
Avg rating
4.57