Mamie Ortiz
iris_hartmann39@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56265883 | Loyalty points not posting | Solved | Normal | Mamie Ortiz | — |  Katrina Johns | Chat | loyaltyshade-matchinfluencer | 8h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - |
| 15698306 | App crashes at checkout | Closed | Normal | Mamie Ortiz | — | Katrina Johns | loyaltyvipinfluencer | 5h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 2, 2026 | |
| 74683178 | Store experience feedback | Solved | Low | Mamie Ortiz | — |  Vilma Gusikowski | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 12804511 | Pro discount enrollment | Solved | Normal | Mamie Ortiz | — |  Faith Hilll | Chat | shippingwholesalereturns | 5h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 16669661 | Restock alert for backorder | Solved | Urgent | Mamie Ortiz | — |  Jacklyn Dare | influencer | 12h | ●Responded | 5/5 | — | — | Mar 31, 2026 | - | |
| 97543843 | Restock alert for backorder | Open | Normal | Mamie Ortiz | — |  Mr. Eliza Gerhold IV | Phone | — | - | —Skipped | — | — | — | Mar 24, 2026 | - |
| 64799554 | Return after 30-day window | Pending | Normal | Mamie Ortiz | — |  Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | Mar 2, 2026 | - |
| 47258602 | Pro discount enrollment | Open | Low | Mamie Ortiz | — |  Eula McKenzie | loyaltyvip | - | —Skipped | — | — | — | Feb 20, 2026 | - | |
| 13945430 | Allergic reaction concern | Solved | Normal | Mamie Ortiz | — |  Leonard Waters-Howell | Phone | — | 2h | ●Responded | 9/11 | — | — | Feb 16, 2026 | - |
| 09502264 | Wrong shade sent | Solved | Normal | Mamie Ortiz | — |  Mr. Skyla Trantow | Chat | bopisrefunddamaged | 8d 21h | ●Responded | 2/5 | — | — | Feb 13, 2026 | - |
| 33000076 | Restock alert for backorder | Solved | Normal | Mamie Ortiz | — | Faith Hilll | Chat | — | 11h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 58601958 | Gift card balance question | Solved | Low | Mamie Ortiz | — |  Chaz Renner | Phone | damagedrefundbopis | 23h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 95126938 | Loyalty points not posting | Pending | Normal | Mamie Ortiz | — | Faith Hilll | damagedfragrancevip | - | —Skipped | — | — | — | Dec 30, 2025 | - | |
| 22374049 | Gift card balance question | Solved | Normal | Mamie Ortiz | — | Mr. Skyla Trantow | fragranceloyaltygift-card | 20h | ⊘Not fired | — | — | — | Dec 27, 2025 | - | |
| 46683245 | Missing samples in order | Solved | Normal | Mamie Ortiz | — |  Yazmin Jast | refund | 1h | ●Responded | 4/5 | — | — | Dec 8, 2025 | - | |
| 49067114 | Loyalty points not posting | Solved | Normal | Mamie Ortiz | — |  Mr. Cade Senger | damagedsamples | 23h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |
| 65132541 | Missing items in shipment | Solved | Normal | Mamie Ortiz | — |  Darryl Jacobi | influencerrefund | 3h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - | |
| 10066528 | Influencer code not working | Solved | Normal | Mamie Ortiz | — |  Julie Hodkiewicz | Chat | appfragranceshade-match | 23h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 93103088 | Item authenticity concern | Solved | Normal | Mamie Ortiz | — |  Amely Pacocha | returnsrefund | 8d 4h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - | |
| 97490333 | Gift card balance question | Closed | Low | Mamie Ortiz | — | Eula McKenzie | Chat | — | 20h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 18, 2025 |
| 36068845 | Item authenticity concern | Solved | Normal | Mamie Ortiz | — | Amely Pacocha | vipinfluencer | 3h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 11968037 | App crashes at checkout | Solved | Normal | Mamie Ortiz | — | Mr. Cade Senger | refund | 5h | ⊘Not fired | — | — | — | Oct 10, 2025 | - | |
| 43609338 | Birthday gift not received | Closed | Normal | Mamie Ortiz | — | Julie Hodkiewicz | damagedloyalty | 3h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 | |
| 62732008 | Klarna / Afterpay split issue | Solved | Low | Mamie Ortiz | — | Mr. Eliza Gerhold IV | Phone | — | 9h | ⊘Not fired | — | — | — | Sep 12, 2025 | - |
| 28860609 | BOPIS order cancelled at store | Open | Low | Mamie Ortiz | — | Mr. Cade Senger | influencer | - | —Skipped | — | — | — | Sep 12, 2025 | - | |
| 74022027 | App login problem | Solved | High | Mamie Ortiz | — |  Mr. Lonie Hudson | — | 4h | ⊘Not fired | — | — | — | Sep 11, 2025 | - | |
| 46923425 | Wholesale order question | Solved | Normal | Mamie Ortiz | — | Leonard Waters-Howell | wholesalereturnsgift-card | 6h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - | |
| 24481783 | Wholesale order question | Closed | Normal | Mamie Ortiz | — | Mr. Cade Senger | Phone | wholesale | 3h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 3, 2025 |
| 95852108 | Lost package follow-up | Solved | Normal | Mamie Ortiz | — | Yazmin Jast | Chat | wholesaleloyaltyfragrance | 6h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 10492287 | Cancel order request | Solved | Normal | Mamie Ortiz | — | Amely Pacocha | returnsrefund | 2d 17h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 70665154 | Address change after shipping | Solved | Normal | Mamie Ortiz | — |  Steve O'Conner | Social | — | 11h | ⊘Not fired | — | — | — | Aug 4, 2025 | - |
| 81710574 | Wrong shade sent | Closed | Normal | Mamie Ortiz | — |  Tommy Kuvalis | Chat | appviprefund | 19h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 8, 2025 |
| 90061704 | BOPIS order cancelled at store | Pending | Normal | Mamie Ortiz | — |  Kip Schroeder IV | influencerloyalty | - | —Skipped | — | — | — | Jul 29, 2025 | - | |
| 95839188 | Refund not received | Solved | Normal | Mamie Ortiz | — |  Garth Dooley | Chat | influencerbopiswholesale | 3h | ⊘Not fired | — | — | — | Jul 28, 2025 | - |
| 36739225 | Insider tier issue | Solved | Normal | Mamie Ortiz | — | Steve O'Conner | bopisvipwholesale | 5h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 90851918 | Birthday gift not received | Solved | High | Mamie Ortiz | — | Faith Hilll | Phone | — | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 58962064 | BOPIS pickup not ready | Closed | Normal | Mamie Ortiz | — | Leonard Waters-Howell | Chat | vipbopis | 2h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 21, 2025 |
| 87488682 | Foundation match help | Solved | Normal | Mamie Ortiz | — | Jacklyn Dare | Social | appreturns | 3h | ⊘Not fired | — | — | — | Jun 13, 2025 | - |
| 81632824 | Discount code not working | Solved | Normal | Mamie Ortiz | — | Yazmin Jast | Social | returns | 3h | ⊘Not fired | — | — | — | Jun 12, 2025 | - |
| 97287054 | App login problem | Solved | Low | Mamie Ortiz | — | Vilma Gusikowski | Chat | fragranceloyalty | 3h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |
| 98069458 | Birthday gift not received | Solved | Normal | Mamie Ortiz | — | Darryl Jacobi | Chat | shippingrefund | 1d 3h | ●Responded | 4/5 | — | — | Jun 6, 2025 | - |
| 46612452 | Address change after shipping | Solved | Normal | Mamie Ortiz | — | Vilma Gusikowski | vip | 15h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 98279663 | Price match request | Closed | Low | Mamie Ortiz | — | Amely Pacocha | shippinggift-cardapp | 4h | ●Responded | 3/5 | — | — | May 31, 2025 | Jun 4, 2025 |