Mamie Ortiz
iris_hartmann39@hotmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | First app open and I already feel like a VIP. Lovely. | 16669661Restock alert for backorder | Apr 1, 2026, 8:49 PM | ||
| 2/5 | App kept asking for the same info on different screens. | 09502264Wrong shade sent | Feb 23, 2026, 3:18 AM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 13945430Allergic reaction concern | Feb 18, 2026, 12:04 PM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 46683245Missing samples in order | Dec 10, 2025, 12:26 PM | ||
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 46923425Wholesale order question | Sep 6, 2025, 9:07 AM | ||
| 4/5 | Liked the experience. App could be slightly faster. | 98069458Birthday gift not received | Jun 9, 2025, 12:30 PM | ||
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 98279663Price match request | Jun 1, 2025, 2:06 PM |