Rogelio Medhurst
irwin51@gmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 54128917Address change after shipping | Rogelio Medhurst |  Miss Amber Hintz Sr. | Apr 21, 2026, 6:45 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 64973109Wholesale order question | Rogelio Medhurst |  Mr. Skyla Trantow | Mar 22, 2026, 12:12 PM |
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 53450224Store experience feedback | Rogelio Medhurst |  Dr. Mandy McLaughlin | Mar 10, 2026, 3:20 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 03077654Restock alert for backorder | Rogelio Medhurst |  Darryl Jacobi | Mar 10, 2026, 12:27 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 54625906Wholesale order question | Rogelio Medhurst | Dr. Mandy McLaughlin | Mar 1, 2026, 3:24 AM |
| 2/5 | Took three tries to get signed up. Confusing flow. | 33660898Loyalty points not posting | Rogelio Medhurst | Mr. Skyla Trantow | Feb 24, 2026, 7:35 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 00328042Gift card balance question | Rogelio Medhurst |  Chaz Renner | Feb 7, 2026, 6:33 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 81509917BOPIS pickup not ready | Rogelio Medhurst |  Mr. Lonie Hudson | Jan 15, 2026, 10:49 PM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 55338077Influencer code not working | Rogelio Medhurst |  Garth Dooley | Dec 7, 2025, 7:45 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 47578725Birthday gift not received | Rogelio Medhurst |  Yazmin Jast | Dec 1, 2025, 6:52 PM |
| 4/11 | Service has gotten noticeably worse over the last year. | 82569339Discount code not working | Rogelio Medhurst |  Lily Raynor | Nov 28, 2025, 2:04 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 55836680Gift card balance question | Rogelio Medhurst | Yazmin Jast | Oct 22, 2025, 8:22 AM |
| 10/11 | Already referred three friends. They all love it too. | 29738756App login problem | Rogelio Medhurst | Mr. Lonie Hudson | Aug 6, 2025, 11:44 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 58710325Wrong shade sent | Rogelio Medhurst |  Katrina Johns | Jul 24, 2025, 10:58 AM |
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 96708802BOPIS pickup not ready | Rogelio Medhurst | Dr. Mandy McLaughlin | Jun 17, 2025, 10:13 PM |