Loyal Jerde
tomasa.oreilly@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 45347598Return after 30-day window | Loyal Jerde |  Katrina Johns | Feb 6, 2026, 8:07 PM |
| 7/11 | Generally good. A few things could be better but no complaints. | 44704306Question about product ingredients | Loyal Jerde |  Mr. Skyla Trantow | Jan 24, 2026, 3:50 AM |
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 84709253App login problem | Loyal Jerde |  Oscar O'Hara | Jan 19, 2026, 12:54 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 75251227Discount code not working | Loyal Jerde |  Dr. Mandy McLaughlin | Jan 14, 2026, 5:59 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 59679123Item authenticity concern | Loyal Jerde |  Tommy Kuvalis | Aug 5, 2025, 6:11 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 45949175Missing items in shipment | Loyal Jerde |  Kaela Friesen | Jul 14, 2025, 5:53 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 43809027App crashes at checkout | Loyal Jerde |  Amely Pacocha | Jul 13, 2025, 2:21 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 56999208Klarna / Afterpay split issue | Loyal Jerde |  Faith Hilll | Jun 28, 2025, 6:22 PM |