Chase Wuckert
fausto_daniel-kessler@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | The selection, the service, the app — all top tier. | 35821340Discount code not working | Chase Wuckert |  Mr. Lonie Hudson | May 12, 2026, 9:33 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 50817494App crashes at checkout | Chase Wuckert |  Dr. Mandy McLaughlin | Mar 1, 2026, 10:16 PM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 25096553Lost package follow-up | Chase Wuckert |  Julie Hodkiewicz | Jan 27, 2026, 2:49 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 69841322Pro discount enrollment | Chase Wuckert |  Chaz Renner | Jan 16, 2026, 9:33 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 17849943Pro discount enrollment | Chase Wuckert |  Katrina Johns | Dec 30, 2025, 9:35 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 40766986Cancel order request | Chase Wuckert |  Steve O'Conner | Dec 27, 2025, 2:17 AM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 43064029Address change after shipping | Chase Wuckert |  Tommy Kuvalis | Dec 26, 2025, 9:17 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 15604084App login problem | Chase Wuckert |  Eula McKenzie | Dec 2, 2025, 9:05 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 41252458Insider tier issue | Chase Wuckert | Eula McKenzie | Nov 24, 2025, 7:01 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 65909751Address change after shipping | Chase Wuckert | Dr. Mandy McLaughlin | Nov 20, 2025, 3:59 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 23753550Gift card balance question | Chase Wuckert | Katrina Johns | Oct 20, 2025, 8:06 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 87570502Cancel order request | Chase Wuckert |  Mr. Eliza Gerhold IV | Aug 1, 2025, 2:43 PM |
| 1/11 | The Insider perks feel watered down compared to two years ago. | 30735303Cancel subscription / Auto-replenish | Chase Wuckert |  Faith Hilll | Jul 2, 2025, 8:37 PM |