Chase Wuckert
fausto_daniel-kessler@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51499581 | BOPIS pickup not ready | Pending | Normal | Chase Wuckert | — |  Garth Dooley | shade-matchdamaged | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 80408021 | Where is my order? | Closed | Normal | Chase Wuckert | — |  Eula McKenzie | gift-cardsamples | 2h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 | |
| 35821340 | Discount code not working | Closed | High | Chase Wuckert | — |  Mr. Lonie Hudson | shade-matchdamaged | 3h | ●Responded | 10/11 | — | — | May 11, 2026 | May 12, 2026 | |
| 93391672 | Birthday gift not received | Pending | Normal | Chase Wuckert | — |  Mr. Skyla Trantow | Chat | shade-match | - | —Skipped | — | — | — | May 11, 2026 | - |
| 66812831 | Discount code not working | Pending | Low | Chase Wuckert | — |  Julie Hodkiewicz | loyaltysamplesshade-match | - | —Skipped | — | — | — | Apr 16, 2026 | - | |
| 83809608 | Refund not received | Pending | Low | Chase Wuckert | — |  Amely Pacocha | damagedwholesalevip | - | —Skipped | — | — | — | Apr 16, 2026 | - | |
| 49727787 | Foundation match help | Pending | Low | Chase Wuckert | — |  Kaela Friesen | gift-cardsamples | - | —Skipped | — | — | — | Apr 15, 2026 | - | |
| 07496436 | Item authenticity concern | Closed | Normal | Chase Wuckert | — |  Darryl Jacobi | vip | 23h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 13, 2026 | |
| 50526714 | Influencer code not working | Pending | Low | Chase Wuckert | — |  Oscar O'Hara | Chat | bopisshade-matchwholesale | - | —Skipped | — | — | — | Mar 28, 2026 | - |
| 65052048 | Cancel order request | Closed | Normal | Chase Wuckert | — |  Chaz Renner | loyalty | 12h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 29, 2026 | |
| 49175962 | Lost package follow-up | Solved | Low | Chase Wuckert | — | Amely Pacocha | — | 18h | ⊘Not fired | — | — | — | Mar 21, 2026 | - | |
| 23887068 | Store experience feedback | Open | Normal | Chase Wuckert | — |  Ignatius Cummerata | influencersamples | - | —Skipped | — | — | — | Mar 4, 2026 | - | |
| 81711525 | App login problem | Solved | Normal | Chase Wuckert | — |  Vilma Gusikowski | Social | returnsbopis | 5h | ⊘Not fired | — | — | — | Mar 2, 2026 | - |
| 49036127 | Pro discount enrollment | Solved | Low | Chase Wuckert | — | Darryl Jacobi | returnsbopis | 15h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 50817494 | App crashes at checkout | Solved | Normal | Chase Wuckert | — |  Dr. Mandy McLaughlin | shippinggift-cardrefund | 2h | ●Responded | 5/5 | — | — | Mar 1, 2026 | - | |
| 85723866 | Gift card balance question | Open | Normal | Chase Wuckert | — | Dr. Mandy McLaughlin | Chat | gift-card | - | —Skipped | — | — | — | Feb 14, 2026 | - |
| 61886038 | BOPIS pickup not ready | Closed | Low | Chase Wuckert | — | Chaz Renner | Chat | samples | 2h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 9, 2026 |
| 25096553 | Lost package follow-up | Closed | Normal | Chase Wuckert | — | Julie Hodkiewicz | Chat | wholesale | 2d 19h | ●Responded | 9/11 | — | — | Jan 23, 2026 | Feb 1, 2026 |
| 69841322 | Pro discount enrollment | Solved | Normal | Chase Wuckert | — | Chaz Renner | refund | 4h | ●Responded | 5/5 | — | — | Jan 14, 2026 | - | |
| 41243656 | Order arrived damaged | Solved | Normal | Chase Wuckert | — |  Katrina Johns | Chat | influencerappsamples | 5d 19h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 48936791 | Insider tier issue | Closed | Normal | Chase Wuckert | — | Mr. Lonie Hudson | app | 1d | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 19, 2026 | |
| 49744715 | Foundation match help | Solved | Low | Chase Wuckert | — |  Tommy Kuvalis | — | 2d 10h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |
| 17849943 | Pro discount enrollment | Solved | Low | Chase Wuckert | — | Katrina Johns | — | 4h | ●Responded | 5/5 | — | — | Dec 30, 2025 | - | |
| 05139754 | Wholesale order question | Solved | Normal | Chase Wuckert | — | Darryl Jacobi | damagedfragrancesamples | 2h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 40766986 | Cancel order request | Solved | Normal | Chase Wuckert | — |  Steve O'Conner | shade-matchinfluencerwholesale | 9h | ●Responded | 10/11 | — | — | Dec 26, 2025 | - | |
| 43064029 | Address change after shipping | Solved | Normal | Chase Wuckert | — | Tommy Kuvalis | Chat | vipreturns | 5h | ●Responded | 5/5 | — | — | Dec 24, 2025 | - |
| 15604084 | App login problem | Solved | Normal | Chase Wuckert | — | Eula McKenzie | Chat | app | 7h | ●Responded | 4/5 | — | — | Dec 1, 2025 | - |
| 41252458 | Insider tier issue | Solved | Normal | Chase Wuckert | — | Eula McKenzie | Chat | vip | 14h | ●Responded | 10/11 | — | — | Nov 22, 2025 | - |
| 81563812 | Refund not received | Solved | Normal | Chase Wuckert | — | Kaela Friesen | Chat | vipapprefund | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 65909751 | Address change after shipping | Closed | Normal | Chase Wuckert | — | Dr. Mandy McLaughlin | — | 6h | ●Responded | 5/5 | — | — | Nov 18, 2025 | Nov 21, 2025 | |
| 68518698 | Restock alert for backorder | Closed | Normal | Chase Wuckert | — | Kaela Friesen | Chat | shade-matchwholesalebopis | 1h | ⊘Not fired | — | — | — | Nov 17, 2025 | Nov 22, 2025 |
| 33736427 | Klarna / Afterpay split issue | Solved | Normal | Chase Wuckert | — | Dr. Mandy McLaughlin | refund | 7d 5h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 52131435 | Missing items in shipment | Solved | Normal | Chase Wuckert | — | Amely Pacocha | shippinggift-card | 23h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 42813793 | Store experience feedback | Closed | Normal | Chase Wuckert | — | Katrina Johns | Chat | — | 5d 23h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 31, 2025 |
| 77470338 | Cancel order request | Open | Normal | Chase Wuckert | — |  Lily Raynor | loyaltydamagedapp | - | —Skipped | — | — | — | Oct 21, 2025 | - | |
| 23753550 | Gift card balance question | Closed | Low | Chase Wuckert | — | Katrina Johns | gift-cardreturnswholesale | 6h | ●Responded | 5/5 | — | — | Oct 19, 2025 | Oct 23, 2025 | |
| 77512416 | Store experience feedback | Solved | Normal | Chase Wuckert | — |  Faith Hilll | gift-cardloyaltyvip | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 51052255 | Order arrived damaged | Closed | Normal | Chase Wuckert | — | Darryl Jacobi | wholesaleinfluencer | 9d 1h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 24, 2025 | |
| 82395380 | Wrong shade sent | Pending | Normal | Chase Wuckert | — |  Yazmin Jast | Chat | fragranceshade-matchsamples | - | —Skipped | — | — | — | Sep 26, 2025 | - |
| 67785982 | Lost package follow-up | Closed | Low | Chase Wuckert | — | Katrina Johns | damaged | 6h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 29, 2025 | |
| 54918817 | BOPIS pickup not ready | Closed | Normal | Chase Wuckert | — |  Miss Amber Hintz Sr. | Chat | — | 6d 15h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Oct 1, 2025 |
| 63157324 | Restock alert for backorder | Closed | High | Chase Wuckert | — | Amely Pacocha | Chat | — | 2d 21h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 |
| 10175220 | BOPIS pickup not ready | Solved | Normal | Chase Wuckert | — | Chaz Renner | Chat | app | 5h | ○Sent, no reply | — | — | — | Aug 31, 2025 | - |
| 73894335 | Cancel order request | Solved | Normal | Chase Wuckert | — |  Mr. Cade Senger | gift-cardloyaltyrefund | 18h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 76158606 | Allergic reaction concern | Open | Normal | Chase Wuckert | — | Miss Amber Hintz Sr. | Chat | wholesaledamaged | - | —Skipped | — | — | — | Jul 31, 2025 | - |
| 62414938 | Missing samples in order | Solved | Normal | Chase Wuckert | — |  Mr. Eliza Gerhold IV | — | 16h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 87570502 | Cancel order request | Closed | Normal | Chase Wuckert | — | Mr. Eliza Gerhold IV | gift-card | 1h | ●Responded | 4/5 | — | — | Jul 31, 2025 | Aug 3, 2025 | |
| 23125019 | Foundation match help | Solved | Low | Chase Wuckert | — | Chaz Renner | Chat | fragrancesamples | 2h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 21276016 | Wholesale order question | Pending | Urgent | Chase Wuckert | — | Eula McKenzie | damagedreturns | - | —Skipped | — | — | — | Jul 8, 2025 | - | |
| 30735303 | Cancel subscription / Auto-replenish | Solved | High | Chase Wuckert | — | Faith Hilll | Phone | gift-carddamagedsamples | 12h | ●Responded | 1/11 | — | — | Jul 1, 2025 | - |