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CustomersJay Langosh

Jay Langosh

elsie.greenfelder@gmail.com
Tickets40Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Took five days to get a reply. Then they couldn't even help with the return.03771068Cancel subscription / Auto-replenishJay LangoshLeonard Waters-HowellJan 31, 2026, 3:56 PM
5/5Quick, kind, and they actually solved my problem on the first message.15606371App crashes at checkoutJay LangoshDr. Mandy McLaughlinDec 26, 2025, 5:30 PM
9/11Already referred three friends. They all love it too.88719092Discount code not workingJay LangoshLily RaynorNov 20, 2025, 4:36 PM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.35491048Influencer code not workingJay LangoshJulie HodkiewiczNov 20, 2025, 3:33 AM
9/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.30709966BOPIS pickup not readyJay LangoshVilma GusikowskiSep 19, 2025, 4:16 AM
5/5Returned three items past the window and they made an exception. Lifelong customer.15459589Klarna / Afterpay split issueJay LangoshAmely PacochaSep 16, 2025, 8:17 PM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.75953156Missing items in shipmentJay LangoshOscar O'HaraJun 6, 2025, 2:49 AM
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Properties

Customer
Name
Jay Langosh
Email
elsie.greenfelder@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
6,692
Lifetime spend
—
Last purchase
May 10, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
dryness, sensitivity, anti-aging
Allergies / restrictions
—
Favorite brands
Fenty Beauty, Diptyque
YTD spend
96
App installed
Yes
App last opened
Apr 8, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
320
Total orders
27
Preferred category
wellness
Tickets
Tickets
40
Last seen
May 18, 2026
Responses
Avg rating
5.43