Mrs. Sylvia Kshlerin Sr.
stephania.kassulke16@hotmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 24768147Missing items in shipment | Mrs. Sylvia Kshlerin Sr. |  Vilma Gusikowski | May 24, 2026, 2:43 PM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 13470460Wrong shade sent | Mrs. Sylvia Kshlerin Sr. |  Lily Raynor | Apr 11, 2026, 8:39 PM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 25697654BOPIS order cancelled at store | Mrs. Sylvia Kshlerin Sr. |  Yazmin Jast | Dec 21, 2025, 6:22 AM |
| 1/5 | Loyalty program for non-Insiders too. | 88079844Order arrived damaged | Mrs. Sylvia Kshlerin Sr. |  Mr. Cade Senger | Dec 15, 2025, 5:59 AM |
| 2/5 | More fragrance education in the app. | 68713209Missing items in shipment | Mrs. Sylvia Kshlerin Sr. |  Ignatius Cummerata | Jul 29, 2025, 7:19 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 42574971Klarna / Afterpay split issue | Mrs. Sylvia Kshlerin Sr. |  Darryl Jacobi | Jul 4, 2025, 11:11 AM |
| 4/5 | Faster customer service response times. | 08251348Lost package follow-up | Mrs. Sylvia Kshlerin Sr. |  Miss Amber Hintz Sr. | Jun 15, 2025, 5:52 AM |