Mrs. Sylvia Kshlerin Sr.
stephania.kassulke16@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24768147 | Missing items in shipment | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Vilma Gusikowski | vipappwholesale | 6h | ●Responded | 2/5 | — | — | May 23, 2026 | - | |
| 63404885 | Wholesale order question | Solved | High | Mrs. Sylvia Kshlerin Sr. | — |  Katrina Johns | Social | wholesale | 17h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 34128330 | BOPIS pickup not ready | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Oscar O'Hara | Phone | bopissamplesgift-card | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 82639492 | Insider tier issue | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Mr. Lonie Hudson | Chat | — | 5h | ⊘Not fired | — | — | — | Apr 23, 2026 | - |
| 13470460 | Wrong shade sent | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Lily Raynor | Chat | vipreturnsinfluencer | 3h | ●Responded | 3/5 | — | — | Apr 10, 2026 | - |
| 45988101 | Lost package follow-up | Solved | Urgent | Mrs. Sylvia Kshlerin Sr. | — |  Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 07180846 | Question about product ingredients | Solved | High | Mrs. Sylvia Kshlerin Sr. | — |  Mr. Cade Senger | Chat | — | 2d 18h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 31329136 | Discount code not working | Solved | Low | Mrs. Sylvia Kshlerin Sr. | — |  Ignatius Cummerata | influencershade-match | 2d 19h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 44443667 | Loyalty points not posting | Solved | Urgent | Mrs. Sylvia Kshlerin Sr. | — |  Mr. Skyla Trantow | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 82132816 | Birthday gift not received | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Julie Hodkiewicz | Social | vipbopisrefund | 1h | ⊘Not fired | — | — | — | Feb 19, 2026 | - |
| 21397371 | Wrong shade sent | Closed | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Garth Dooley | wholesalevipsamples | 9h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 8, 2026 | |
| 47779601 | Influencer code not working | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 45950252 | Gift card balance question | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — | Mr. Lonie Hudson | Social | loyaltyshipping | 6h | ⊘Not fired | — | — | — | Jan 16, 2026 | - |
| 16777718 | Cancel subscription / Auto-replenish | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Yazmin Jast | shippingsamples | 2h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 25697654 | BOPIS order cancelled at store | Solved | High | Mrs. Sylvia Kshlerin Sr. | — | Yazmin Jast | Phone | fragranceshade-matchshipping | 3h | ●Responded | 4/11 | — | — | Dec 19, 2025 | - |
| 81395162 | Cancel order request | Closed | Urgent | Mrs. Sylvia Kshlerin Sr. | — | Lily Raynor | loyaltyreturnsfragrance | 5h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 21, 2025 | |
| 88079844 | Order arrived damaged | Closed | Normal | Mrs. Sylvia Kshlerin Sr. | — | Mr. Cade Senger | fragranceshippingsamples | 1d 2h | ●Responded | 1/5 | — | — | Dec 12, 2025 | Dec 16, 2025 | |
| 91513996 | Loyalty points not posting | Solved | High | Mrs. Sylvia Kshlerin Sr. | — | Yazmin Jast | Chat | samplesloyalty | 5h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 87427005 | Influencer code not working | Pending | Normal | Mrs. Sylvia Kshlerin Sr. | — | Vilma Gusikowski | Social | — | - | —Skipped | — | — | — | Dec 3, 2025 | - |
| 86344968 | Shipping cost question | Closed | Normal | Mrs. Sylvia Kshlerin Sr. | — | Mr. Skyla Trantow | — | 4h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Nov 29, 2025 | |
| 75163898 | Missing samples in order | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 75689830 | Question about product ingredients | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Amely Pacocha | influencerdamagedvip | 6h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 36983466 | Refund not received | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Darryl Jacobi | influencer | 3h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 38310401 | Wholesale order question | Closed | Urgent | Mrs. Sylvia Kshlerin Sr. | — |  Leonard Waters-Howell | Chat | — | 15h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 9, 2025 |
| 19301896 | Where is my order? | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — | Lily Raynor | influencer | 4h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 19553328 | Allergic reaction concern | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — | Darryl Jacobi | Chat | shippingrefundinfluencer | 3h | ⊘Not fired | — | — | — | Aug 31, 2025 | - |
| 17062543 | Price match request | Closed | Normal | Mrs. Sylvia Kshlerin Sr. | — | Garth Dooley | shade-matchreturns | 6h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 28, 2025 | |
| 44596928 | Price match request | Pending | Normal | Mrs. Sylvia Kshlerin Sr. | — | Oscar O'Hara | Phone | bopisshade-match | - | —Skipped | — | — | — | Aug 15, 2025 | - |
| 92253425 | Return after 30-day window | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — | Vilma Gusikowski | — | 2d 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 97593177 | Store experience feedback | Closed | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Eula McKenzie | shade-matchwholesalebopis | 1d | ⊘Not fired | — | — | — | Aug 10, 2025 | Aug 14, 2025 | |
| 22680262 | Birthday gift not received | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — | Garth Dooley | samples | 3h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - | |
| 37303974 | Store experience feedback | Closed | Urgent | Mrs. Sylvia Kshlerin Sr. | — | Leonard Waters-Howell | returns | 1d 23h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 2, 2025 | |
| 68713209 | Missing items in shipment | Closed | Normal | Mrs. Sylvia Kshlerin Sr. | — | Ignatius Cummerata | returnsvip | 2h | ●Responded | 2/5 | — | — | Jul 27, 2025 | Aug 2, 2025 | |
| 47889892 | Store experience feedback | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — | Oscar O'Hara | vip | 17h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 67144795 | Store experience feedback | Closed | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Kaela Friesen | Chat | wholesale | 2d 20h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 12, 2025 |
| 42574971 | Klarna / Afterpay split issue | Closed | High | Mrs. Sylvia Kshlerin Sr. | — | Darryl Jacobi | Phone | — | 1d 20h | ●Responded | 4/5 | — | — | Jul 2, 2025 | Jul 11, 2025 |
| 19637066 | Return after 30-day window | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — | Leonard Waters-Howell | shippingappvip | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 08251348 | Lost package follow-up | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Miss Amber Hintz Sr. | vip | 3h | ●Responded | 4/5 | — | — | Jun 13, 2025 | - | |
| 42818469 | Loyalty points not posting | Solved | Normal | Mrs. Sylvia Kshlerin Sr. | — |  Tommy Kuvalis | Phone | influencershippingrefund | 4h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |