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CustomersAdriel Terry

Adriel Terry

giovanna.bahringer22@hotmail.com
Tickets37Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Had to explain the same problem to four agents over two weeks.09298932Where is my order?Adriel TerryEula McKenzieFeb 12, 2026, 9:19 PM
5/5Two clicks and my Insider tier was restored. Zero friction.98281019Lost package follow-upAdriel TerryMr. Cade SengerJan 2, 2026, 7:19 AM
4/5Resolved fine. Agent had to look up my purchase, took a minute.56013776Loyalty points not postingAdriel TerryMr. Cade SengerNov 3, 2025, 7:03 PM
4/5Good onboarding. Wish there were a few more shade options in the quiz.05976735Loyalty points not postingAdriel TerryDr. Mandy McLaughlinOct 8, 2025, 8:15 AM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.03425381BOPIS pickup not readyAdriel TerryYazmin JastSep 19, 2025, 6:28 PM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.77872795Item authenticity concernAdriel TerrySteve O'ConnerSep 9, 2025, 7:31 AM
2/5Frustrating. Had to repeat my issue four times to three different agents.12830378Klarna / Afterpay split issueAdriel TerryLily RaynorAug 1, 2025, 4:49 AM
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Properties

Customer
Name
Adriel Terry
Email
giovanna.bahringer22@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
—
Lifetime spend
—
Last purchase
Apr 25, 2026
Skin tone
tan
Foundation shade
34N
Skin concerns
hyperpigmentation, fine-lines
Allergies / restrictions
—
Favorite brands
Dior, Estée Lauder, Olaplex, Diptyque
YTD spend
3,901
App installed
No
App last opened
May 20, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
62
Total orders
—
Preferred category
makeup
Tickets
Tickets
37
Last seen
May 18, 2026
Responses
Avg rating
3.57