Adriel Terry
giovanna.bahringer22@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20490506 | BOPIS order cancelled at store | Closed | Normal | — | Social | wholesale | 2d 15h | ⊘Not fired | — | — | — | May 18, 2026 | May 23, 2026 | ||
| 45211652 | Return after 30-day window | Solved | Normal | — | fragrancedamaged | 1d 16h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |||
| 74547539 | Missing samples in order | Pending | Low | — | bopiswholesaledamaged | - | —Skipped | — | — | — | May 12, 2026 | - | |||
| 81228817 | Allergic reaction concern | Solved | Normal | — | Social | — | 21h | ⊘Not fired | — | — | — | Apr 13, 2026 | - | ||
| 53918669 | Store experience feedback | Closed | Normal | — | influencerrefundfragrance | 6h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 14, 2026 | |||
| 68545635 | Price match request | Closed | Low | — | refundwholesale | 1d 10h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 27, 2026 | |||
| 29583405 | Order arrived damaged | Solved | Normal | — | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | ||
| 98265721 | Lost package follow-up | Solved | Low | — | Chat | — | 2d 1h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 76393858 | Item authenticity concern | Solved | High | — | Chat | samplesshade-matchvip | 20h | ⊘Not fired | — | — | — | Feb 16, 2026 | - | ||
| 50641657 | Question about product ingredients | Pending | Normal | — | Phone | shade-matchinfluencer | - | —Skipped | — | — | — | Feb 15, 2026 | - | ||
| 09298932 | Where is my order? | Solved | Normal | — | Chat | — | 4h | ●Responded | 2/5 | — | — | Feb 11, 2026 | - | ||
| 09188549 | Missing samples in order | Solved | Normal | — | gift-card | 3h | ⊘Not fired | — | — | — | Feb 7, 2026 | - | |||
| 14241800 | Missing samples in order | Pending | Normal | — | shade-matchbopisinfluencer | - | —Skipped | — | — | — | Jan 29, 2026 | - | |||
| 98281019 | Lost package follow-up | Closed | High | — | — | 3h | ●Responded | 5/5 | — | — | Jan 1, 2026 | Jan 3, 2026 | |||
| 00706498 | Question about product ingredients | Solved | Low | — | Chat | bopis | 1d 12h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | ||
| 46918160 | Where is my order? | Solved | Normal | — | Chat | samples | 9d 3h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | ||
| 76556884 | Foundation match help | Solved | Normal | — | Phone | — | 19h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | ||
| 40337039 | Foundation match help | Open | High | — | Chat | app | - | —Skipped | — | — | — | Nov 21, 2025 | - | ||
| 43652515 | Shipping cost question | Solved | Low | — | Chat | — | 6h | ⊘Not fired | — | — | — | Nov 14, 2025 | - | ||
| 90825321 | BOPIS pickup not ready | Solved | Normal | — | returnsinfluencer | 1h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |||
| 56013776 | Loyalty points not posting | Solved | Urgent | — | influencerfragrance | 2d 22h | ●Responded | 4/5 | — | — | Oct 31, 2025 | - | |||
| 82750518 | Store experience feedback | Closed | Normal | — | Social | influencerdamagedshipping | 21h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 24, 2025 | ||
| 53273571 | Shipping cost question | Solved | Low | — | Chat | — | 10h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | ||
| 86165339 | Birthday gift not received | Closed | Low | — | refund | 1h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 11, 2025 | |||
| 05976735 | Loyalty points not posting | Solved | Low | — | Phone | returns | 17h | ●Responded | 4/5 | — | — | Oct 6, 2025 | - | ||
| 65092505 | Insider tier issue | Open | Normal | — | — | - | —Skipped | — | — | — | Oct 3, 2025 | - | |||
| 03425381 | BOPIS pickup not ready | Solved | Low | — | Chat | — | 2d 12h | ●Responded | 4/5 | — | — | Sep 15, 2025 | - | ||
| 48989513 | Order arrived damaged | Closed | Normal | — | samplesappbopis | 3h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 12, 2025 | |||
| 77872795 | Item authenticity concern | Solved | Normal | — | Chat | wholesalegift-carddamaged | 1d 2h | ●Responded | 4/5 | — | — | Sep 7, 2025 | - | ||
| 76189730 | Loyalty points not posting | Closed | High | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 10, 2025 | ||
| 30868153 | Cancel order request | Solved | Normal | — | loyalty | 2d 4h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |||
| 03615037 | Influencer code not working | Solved | Normal | — | Chat | — | 10h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | ||
| 45576776 | Store experience feedback | Solved | Normal | — | returnsvip | 5h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | |||
| 84395564 | Insider tier issue | Solved | Normal | — | Chat | damaged | 5d 22h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | ||
| 12830378 | Klarna / Afterpay split issue | Solved | High | — | Chat | shippingvip | 6h | ●Responded | 2/5 | — | — | Jul 30, 2025 | - | ||
| 03493908 | Lost package follow-up | Solved | Normal | — | Chat | vip | 22h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - | ||
| 60770986 | Wholesale order question | Solved | High | — | gift-card | 4h | ○Sent, no reply | — | — | — | May 30, 2025 | - |