Adriel Terry
giovanna.bahringer22@hotmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Had to explain the same problem to four agents over two weeks. | 09298932Where is my order? | Feb 12, 2026, 9:19 PM | ||
| 5/5 | Two clicks and my Insider tier was restored. Zero friction. | 98281019Lost package follow-up | Jan 2, 2026, 7:19 AM | ||
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 56013776Loyalty points not posting | Nov 3, 2025, 7:03 PM | ||
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 05976735Loyalty points not posting | Oct 8, 2025, 8:15 AM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 03425381BOPIS pickup not ready | Sep 19, 2025, 6:28 PM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 77872795Item authenticity concern | Sep 9, 2025, 7:31 AM | ||
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 12830378Klarna / Afterpay split issue | Aug 1, 2025, 4:49 AM |