Emilia Luettgen
cesar23@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 04832895Loyalty points not posting | Emilia Luettgen |  Eula McKenzie | May 25, 2026, 4:50 AM |
| 5/5 | Used the app to swap a shade and it was approved on the spot. | 39957316Discount code not working | Emilia Luettgen |  Ignatius Cummerata | Apr 27, 2026, 6:10 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 24127938Wrong shade sent | Emilia Luettgen |  Darryl Jacobi | Apr 11, 2026, 4:50 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 18544733Foundation match help | Emilia Luettgen |  Steve O'Conner | Apr 4, 2026, 7:24 PM |
| 2/5 | The shade quiz was completely off for my undertone. | 48769140Klarna / Afterpay split issue | Emilia Luettgen |  Miss Amber Hintz Sr. | Feb 26, 2026, 11:30 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 34111539Question about product ingredients | Emilia Luettgen | Ignatius Cummerata | Jan 14, 2026, 2:51 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 36297025Influencer code not working | Emilia Luettgen |  Tommy Kuvalis | Nov 28, 2025, 3:34 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 35299864App crashes at checkout | Emilia Luettgen |  Kaela Friesen | Oct 6, 2025, 9:32 AM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 15551937Klarna / Afterpay split issue | Emilia Luettgen |  Katrina Johns | Sep 17, 2025, 1:45 AM |
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 19097308Question about product ingredients | Emilia Luettgen | Miss Amber Hintz Sr. | Aug 2, 2025, 6:08 AM |