Marilou Medhurst
mariah_rogahn@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 53243673Foundation match help | Marilou Medhurst |  Mr. Lonie Hudson | May 12, 2026, 2:09 PM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 16157901Order arrived damaged | Marilou Medhurst |  Miss Amber Hintz Sr. | Mar 16, 2026, 1:24 PM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 21273575Cancel order request | Marilou Medhurst |  Lily Raynor | Feb 1, 2026, 1:35 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 04251000Store experience feedback | Marilou Medhurst |  Dr. Mandy McLaughlin | Feb 1, 2026, 3:00 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 27343897Cancel order request | Marilou Medhurst |  Steve O'Conner | Dec 29, 2025, 12:21 PM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 40031188Shipping cost question | Marilou Medhurst | Lily Raynor | Oct 15, 2025, 11:17 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 80305410Insider tier issue | Marilou Medhurst |  Yazmin Jast | Jul 24, 2025, 10:11 AM |
| 1/11 | Had a terrible refund experience. Would steer friends elsewhere. | 74959559App login problem | Marilou Medhurst |  Katrina Johns | Jun 24, 2025, 3:08 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 39646922BOPIS pickup not ready | Marilou Medhurst |  Mr. Cade Senger | Jun 2, 2025, 2:25 AM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 92794950Birthday gift not received | Marilou Medhurst |  Garth Dooley | May 29, 2025, 10:25 AM |