Cathy Osinski
leonard_kemmer@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 50689865Question about product ingredients | Cathy Osinski |  Kip Schroeder IV | Mar 30, 2026, 9:20 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 73785948Where is my order? | Cathy Osinski |  Mr. Lonie Hudson | Mar 16, 2026, 10:07 AM |
| 3/5 | Eventually solved, but the process wasn't intuitive. | 88857857Influencer code not working | Cathy Osinski | Kip Schroeder IV | Jan 9, 2026, 9:38 AM |
| 4/5 | I want a true virtual Beauty Advisor consultation built in. | 31641600Cancel subscription / Auto-replenish | Cathy Osinski |  Steve O'Conner | Dec 17, 2025, 6:34 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 90279214Missing items in shipment | Cathy Osinski |  Katrina Johns | Nov 9, 2025, 1:31 PM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 09795351Question about product ingredients | Cathy Osinski |  Amely Pacocha | Oct 24, 2025, 1:21 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 72581552Missing items in shipment | Cathy Osinski |  Mr. Skyla Trantow | Aug 16, 2025, 2:19 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 78073807Address change after shipping | Cathy Osinski | Katrina Johns | Jul 15, 2025, 4:32 AM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 62293487Missing samples in order | Cathy Osinski |  Garth Dooley | Jul 9, 2025, 10:01 PM |
| 5/5 | Faster customer service response times. | 23205191Missing items in shipment | Cathy Osinski |  Jacklyn Dare | Jun 27, 2025, 2:14 PM |