Cory Hills MD
cassandra.koepp50@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Decent enough. Wish there was a guided tour of the app. | 91697662Cancel order request | Mar 17, 2026, 11:04 PM | ||
| 10/11 | The selection, the service, the app — all top tier. | 25893516Cancel subscription / Auto-replenish | Mar 5, 2026, 11:57 PM | ||
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 85529137Discount code not working | Jan 10, 2026, 2:58 PM | ||
| 1/5 | App charged me for an order that never shipped and support won't help. | 18046153Birthday gift not received | Jan 7, 2026, 2:55 PM | ||
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 64994457Insider tier issue | Nov 13, 2025, 1:40 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 37153802Wholesale order question | Oct 19, 2025, 2:20 AM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 78415768Klarna / Afterpay split issue | Oct 11, 2025, 1:49 PM | ||
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 67858858Influencer code not working | Jul 18, 2025, 7:29 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 63762125Restock alert for backorder | Jun 8, 2025, 11:23 PM |