Cory Hills MD
cassandra.koepp50@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50447665 | Order arrived damaged | Open | Normal | Cory Hills MD | — |  Steve O'Conner | influencershade-match | - | —Skipped | — | — | — | May 8, 2026 | - | |
| 27089231 | Loyalty points not posting | Solved | High | Cory Hills MD | — |  Darryl Jacobi | Chat | gift-cardrefundsamples | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 46252206 | Where is my order? | Solved | Normal | Cory Hills MD | — |  Mr. Lonie Hudson | samplesgift-card | 4h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 47898570 | Pro discount enrollment | Solved | High | Cory Hills MD | — |  Kip Schroeder IV | — | 3h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 55950300 | Allergic reaction concern | Closed | Normal | Cory Hills MD | — |  Kaela Friesen | Phone | — | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 21, 2026 |
| 15633542 | Item authenticity concern | Closed | Normal | Cory Hills MD | — |  Tommy Kuvalis | Chat | fragranceapp | 17h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 17, 2026 |
| 47702935 | Where is my order? | Solved | High | Cory Hills MD | — |  Katrina Johns | Chat | refundinfluencer | 6h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 91697662 | Cancel order request | Solved | Normal | Cory Hills MD | — | Katrina Johns | app | 5h | ●Responded | 3/5 | — | — | Mar 16, 2026 | - | |
| 20339000 | Question about product ingredients | Pending | Normal | Cory Hills MD | — |  Yazmin Jast | damagedreturns | - | —Skipped | — | — | — | Mar 12, 2026 | - | |
| 25893516 | Cancel subscription / Auto-replenish | Solved | Normal | Cory Hills MD | — |  Leonard Waters-Howell | fragrancereturnsshade-match | 6h | ●Responded | 10/11 | — | — | Mar 5, 2026 | - | |
| 16213822 | BOPIS order cancelled at store | Solved | Normal | Cory Hills MD | — |  Garth Dooley | Chat | shade-matchshippingrefund | 23h | ⊘Not fired | — | — | — | Feb 24, 2026 | - |
| 18882268 | Order arrived damaged | Solved | Low | Cory Hills MD | — |  Mr. Eliza Gerhold IV | — | 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 82771324 | Cancel subscription / Auto-replenish | Open | Low | Cory Hills MD | — | Yazmin Jast | shippingreturnsbopis | - | —Skipped | — | — | — | Feb 16, 2026 | - | |
| 25393607 | Wholesale order question | Solved | Normal | Cory Hills MD | — | Tommy Kuvalis | Chat | loyaltysamplesfragrance | 8d 17h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 59630723 | Missing items in shipment | Solved | Low | Cory Hills MD | — | Garth Dooley | fragrance | 2h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 85529137 | Discount code not working | Closed | Low | Cory Hills MD | — |  Amely Pacocha | Chat | — | 3h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 10, 2026 |
| 18046153 | Birthday gift not received | Solved | Normal | Cory Hills MD | — | Tommy Kuvalis | influencer | 1d 4h | ●Responded | 1/5 | — | — | Jan 5, 2026 | - | |
| 31701387 | Wholesale order question | Closed | High | Cory Hills MD | — |  Miss Amber Hintz Sr. | — | 2d | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | |
| 33849039 | Klarna / Afterpay split issue | Closed | Normal | Cory Hills MD | — | Darryl Jacobi | apployaltyrefund | 4h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 28, 2025 | |
| 64994457 | Insider tier issue | Closed | Normal | Cory Hills MD | — | Katrina Johns | Chat | — | 3d 9h | ●Responded | 3/5 | — | — | Nov 9, 2025 | Nov 13, 2025 |
| 54854866 | Cancel subscription / Auto-replenish | Solved | Normal | Cory Hills MD | — |  Julie Hodkiewicz | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 19116875 | Refund not received | Pending | Normal | Cory Hills MD | — |  Jacklyn Dare | gift-card | - | —Skipped | — | — | — | Oct 24, 2025 | - | |
| 92175740 | Refund not received | Solved | Normal | Cory Hills MD | — | Amely Pacocha | — | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 37153802 | Wholesale order question | Solved | Normal | Cory Hills MD | — | Tommy Kuvalis | damagedinfluencer | 1h | ●Responded | 5/5 | — | — | Oct 18, 2025 | - | |
| 79729009 | Cancel subscription / Auto-replenish | Open | Normal | Cory Hills MD | — | Garth Dooley | Chat | shade-match | - | —Skipped | — | — | — | Oct 13, 2025 | - |
| 37402616 | Shipping cost question | Solved | Normal | Cory Hills MD | — |  Lily Raynor | Chat | — | 3d 9h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 71059746 | Question about product ingredients | Closed | Low | Cory Hills MD | — | Lily Raynor | sampleswholesaleapp | 4d 22h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 17, 2025 | |
| 78415768 | Klarna / Afterpay split issue | Solved | High | Cory Hills MD | — |  Vilma Gusikowski | Chat | damaged | 11h | ●Responded | 10/11 | — | — | Oct 9, 2025 | - |
| 45184901 | Question about product ingredients | Pending | Low | Cory Hills MD | — |  Mr. Cade Senger | Chat | loyaltygift-cardsamples | - | —Skipped | — | — | — | Sep 30, 2025 | - |
| 93230527 | Allergic reaction concern | Solved | Low | Cory Hills MD | — | Garth Dooley | Chat | damagedreturns | 2h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 70588599 | Order arrived damaged | Solved | Low | Cory Hills MD | — | Kaela Friesen | Chat | — | 6h | ⊘Not fired | — | — | — | Sep 8, 2025 | - |
| 91922158 | Wrong shade sent | Solved | Normal | Cory Hills MD | — | Julie Hodkiewicz | returns | 6h | ⊘Not fired | — | — | — | Aug 30, 2025 | - | |
| 69945480 | Restock alert for backorder | Pending | High | Cory Hills MD | — | Katrina Johns | Phone | damagedrefundbopis | - | —Skipped | — | — | — | Aug 26, 2025 | - |
| 26590117 | Influencer code not working | Solved | Low | Cory Hills MD | — |  Ignatius Cummerata | shade-match | 5h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 37532893 | Item authenticity concern | Solved | Low | Cory Hills MD | — | Vilma Gusikowski | returns | 5h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 97481750 | Price match request | Solved | Normal | Cory Hills MD | — | Steve O'Conner | bopisrefundsamples | 1h | ⊘Not fired | — | — | — | Aug 3, 2025 | - | |
| 67858858 | Influencer code not working | Solved | Normal | Cory Hills MD | — | Yazmin Jast | Chat | bopisloyalty | 6h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - |
| 18601970 | Cancel order request | Closed | Normal | Cory Hills MD | — | Mr. Eliza Gerhold IV | gift-cardrefundshipping | 2h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 8, 2025 | |
| 61830592 | Order arrived damaged | Solved | Normal | Cory Hills MD | — | Mr. Lonie Hudson | Chat | app | 22h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - |
| 55665933 | Cancel order request | Solved | Normal | Cory Hills MD | — |  Chaz Renner | refundbopis | 4h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 63762125 | Restock alert for backorder | Solved | Normal | Cory Hills MD | — | Kip Schroeder IV | Chat | wholesaledamaged | 1d | ●Responded | 5/5 | — | — | Jun 6, 2025 | - |