Colin Funk
noel97@hotmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 63870283Restock alert for backorder | Mar 29, 2026, 2:24 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 20839700Allergic reaction concern | Mar 13, 2026, 6:38 PM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 36928081Return after 30-day window | Mar 6, 2026, 6:32 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 71725491Where is my order? | Mar 2, 2026, 4:45 PM | ||
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 86479169Where is my order? | Nov 7, 2025, 6:32 AM | ||
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 25557439Store experience feedback | Aug 4, 2025, 6:40 AM | ||
| 2/5 | Return process was a nightmare. Wrong label, then no label, then store credit instead of refund. | 55596687BOPIS order cancelled at store | Jun 7, 2025, 2:42 PM |