Geneva Franey
sidney83@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 11512316App login problem | Apr 11, 2026, 5:14 PM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 93432587Wrong shade sent | Mar 18, 2026, 12:15 PM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 33326865Order arrived damaged | Feb 13, 2026, 7:02 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 86805035Influencer code not working | Jan 4, 2026, 1:21 AM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 58632300Order arrived damaged | Nov 25, 2025, 11:51 PM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 04914989Restock alert for backorder | Oct 16, 2025, 5:07 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 13305331Wholesale order question | Oct 3, 2025, 4:28 AM | ||
| 5/5 | Resolved my missing-points issue with one message. So easy. | 15491767Return after 30-day window | Jul 12, 2025, 11:59 AM | ||
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 27652013Where is my order? | Jun 14, 2025, 4:45 AM |