Josephine Bins
randolph93@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 28686978Insider tier issue | Josephine Bins |  Steve O'Conner | Apr 21, 2026, 6:32 PM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 11719040Discount code not working | Josephine Bins |  Jacklyn Dare | Apr 17, 2026, 8:52 AM |
| 1/11 | Won't recommend until the basics are fixed. | 92749730Allergic reaction concern | Josephine Bins |  Faith Hilll | Apr 1, 2026, 10:17 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 55066898BOPIS order cancelled at store | Josephine Bins |  Mr. Eliza Gerhold IV | Mar 29, 2026, 7:49 PM |
| 9/11 | Big fan. Their customer service has saved me more than once. | 19216644Order arrived damaged | Josephine Bins |  Mr. Lonie Hudson | Mar 29, 2026, 8:29 AM |
| 3/5 | I want a true virtual Beauty Advisor consultation built in. | 58861727Return after 30-day window | Josephine Bins |  Miss Amber Hintz Sr. | Feb 6, 2026, 5:11 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 13501940Store experience feedback | Josephine Bins | Mr. Eliza Gerhold IV | Dec 30, 2025, 3:34 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 66218589Klarna / Afterpay split issue | Josephine Bins |  Vilma Gusikowski | Dec 8, 2025, 3:45 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 18743126Wholesale order question | Josephine Bins |  Amely Pacocha | Oct 23, 2025, 5:34 PM |
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 12204599Question about product ingredients | Josephine Bins | Faith Hilll | Sep 19, 2025, 9:58 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 52296913Where is my order? | Josephine Bins | Steve O'Conner | Sep 7, 2025, 9:13 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 62658497Insider tier issue | Josephine Bins | Faith Hilll | Jul 29, 2025, 7:09 PM |
| 3/5 | Average first experience. App is okay. | 43034943Discount code not working | Josephine Bins |  Mr. Cade Senger | Jun 25, 2025, 4:33 PM |