Connie Wuckert
cody.runte29@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 98972920Cancel subscription / Auto-replenish | Connie Wuckert |  Faith Hilll | May 23, 2026, 6:52 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 83115812Item authenticity concern | Connie Wuckert | Faith Hilll | Apr 1, 2026, 4:36 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 97155028Allergic reaction concern | Connie Wuckert |  Dr. Mandy McLaughlin | Mar 22, 2026, 1:17 PM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 72529148Address change after shipping | Connie Wuckert |  Leonard Waters-Howell | Mar 20, 2026, 9:57 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 06109408Cancel subscription / Auto-replenish | Connie Wuckert |  Katrina Johns | Mar 11, 2026, 3:41 PM |
| 2/5 | Welcome email had broken links. | 60940670BOPIS order cancelled at store | Connie Wuckert |  Julie Hodkiewicz | Jan 19, 2026, 7:30 AM |
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 21982094Allergic reaction concern | Connie Wuckert |  Jacklyn Dare | Dec 15, 2025, 4:12 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 55101475App crashes at checkout | Connie Wuckert |  Chaz Renner | Dec 6, 2025, 3:27 AM |
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 45859683Gift card balance question | Connie Wuckert |  Miss Amber Hintz Sr. | Aug 14, 2025, 9:37 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 50497569Order arrived damaged | Connie Wuckert |  Amely Pacocha | Jun 5, 2025, 12:18 PM |