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CustomersConnie Wuckert

Connie Wuckert

cody.runte29@yahoo.com
Tickets34Responses10
Showing 1 - 34 of 34
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Status
Priority
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Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
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Created
Closed
98972920Cancel subscription / Auto-replenishSolvedNormalConnie Wuckert—Faith HilllChat
refund
2d 16h●Responded4/5——May 20, 2026-
46972853BOPIS pickup not readySolvedLowConnie Wuckert—Eula McKenzieEmail—2h○Sent, no reply———May 18, 2026-
25128311App login problemSolvedNormalConnie Wuckert—Oscar O'HaraEmail
appinfluencerfragrance
9h○Sent, no reply———Apr 29, 2026-
83115812Item authenticity concernClosedNormalConnie Wuckert—Faith HilllEmail
bopisshippingloyalty
4h●Responded5/5——Mar 30, 2026Apr 4, 2026
99533973Return after 30-day windowOpenNormalConnie Wuckert—Ignatius CummerataSocial—-—Skipped———Mar 26, 2026-
97155028Allergic reaction concernClosedNormalConnie Wuckert—Dr. Mandy McLaughlinEmail
sampleswholesalegift-card
4h●Responded5/5——Mar 20, 2026Mar 21, 2026
10954848Insider tier issueSolvedNormalConnie Wuckert—Mr. Skyla TrantowEmail—18h○Sent, no reply———Mar 19, 2026-
72529148Address change after shippingSolvedNormalConnie Wuckert—Leonard Waters-HowellEmail
wholesaleshipping
5h●Responded3/5——Mar 19, 2026-
35648197Gift card balance questionSolvedNormalConnie Wuckert—Yazmin JastEmail
damagedsamplesshade-match
12h○Sent, no reply———Mar 11, 2026-
06109408Cancel subscription / Auto-replenishSolvedNormalConnie Wuckert—Katrina JohnsEmail
influencerwholesale
5h●Responded5/5——Mar 10, 2026-
97665334Discount code not workingSolvedNormalConnie Wuckert—Darryl JacobiChat
vipsamplesinfluencer
2h○Sent, no reply———Mar 2, 2026-
81586034Discount code not workingClosedLowConnie Wuckert—Chaz RennerEmail
damagedinfluencer
9d 7h⊘Not fired———Feb 27, 2026Mar 13, 2026
67904506Cancel order requestSolvedNormalConnie Wuckert—Oscar O'HaraChat
gift-card
3h○Sent, no reply———Feb 20, 2026-
29304358Refund not receivedClosedLowConnie Wuckert—Oscar O'HaraChat
app
1h○Sent, no reply———Feb 16, 2026Feb 23, 2026
53998467Pro discount enrollmentSolvedLowConnie Wuckert—Leonard Waters-HowellEmail
shade-match
1d 13h○Sent, no reply———Jan 30, 2026-
04989169Return after 30-day windowSolvedLowConnie Wuckert—Ignatius CummerataEmail
bopis
9h○Sent, no reply———Jan 9, 2026-
27891919Where is my order?SolvedHighConnie Wuckert—Dr. Mandy McLaughlinEmail
returnsdamaged
14h○Sent, no reply———Jan 8, 2026-
60940670BOPIS order cancelled at storeSolvedNormalConnie Wuckert—Julie HodkiewiczEmail
loyaltywholesaleapp
8d 23h●Responded2/5——Jan 8, 2026-
21982094Allergic reaction concernClosedNormalConnie Wuckert—Jacklyn DareChat
shippingshade-match
5h●Responded1/5——Dec 14, 2025Dec 19, 2025
55101475App crashes at checkoutClosedNormalConnie Wuckert—Chaz RennerPhone
fragrancewholesalerefund
3h●Responded5/5——Dec 5, 2025Dec 11, 2025
33185940Address change after shippingSolvedNormalConnie Wuckert—Yazmin JastEmail—5h○Sent, no reply———Nov 20, 2025-
80328703Question about product ingredientsOpenHighConnie Wuckert—Eula McKenzieEmail
shade-matchreturns
-—Skipped———Nov 17, 2025-
09719791Lost package follow-upOpenUrgentConnie Wuckert—Dr. Mandy McLaughlinChat
shippingloyaltyrefund
-—Skipped———Nov 8, 2025-
18308880Restock alert for backorderClosedNormalConnie Wuckert—Kaela FriesenEmail
bopis
3h○Sent, no reply———Oct 27, 2025Nov 1, 2025
85766370Insider tier issueSolvedLowConnie Wuckert—Julie HodkiewiczChat
bopisshade-match
1h○Sent, no reply———Oct 24, 2025-
30564167Restock alert for backorderSolvedHighConnie Wuckert—Mr. Skyla TrantowEmail
shipping
1h⊘Not fired———Sep 24, 2025-
45859683Gift card balance questionSolvedNormalConnie Wuckert—Miss Amber Hintz Sr.Email—1d 5h●Responded2/5——Aug 13, 2025-
93869806Allergic reaction concernSolvedNormalConnie Wuckert—Yazmin JastEmail—6d○Sent, no reply———Jul 24, 2025-
25585552Item authenticity concernSolvedLowConnie Wuckert—Mr. Skyla TrantowEmail—4h○Sent, no reply———Jul 16, 2025-
59945521App crashes at checkoutSolvedNormalConnie Wuckert—Yazmin JastPhone
samples
2d 7h○Sent, no reply———Jul 11, 2025-
68672852Pro discount enrollmentClosedNormalConnie Wuckert—Leonard Waters-HowellEmail
loyaltywholesale
4h○Sent, no reply———Jul 10, 2025Jul 13, 2025
50497569Order arrived damagedClosedLowConnie Wuckert—Amely PacochaEmail
bopis
3h●Responded5/5——Jun 3, 2025Jun 10, 2025
23488081Cancel subscription / Auto-replenishPendingNormalConnie Wuckert—Faith HilllSocial
loyaltyshipping
-—Skipped———May 27, 2025-
68022719Allergic reaction concernClosedLowConnie Wuckert—Vilma GusikowskiPhone
fragrancewholesale
9d 14h○Sent, no reply———May 24, 2025Jun 10, 2025
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Properties

Customer
Name
Connie Wuckert
Email
cody.runte29@yahoo.com
Loyalty tier
Elite
Company
—
Skin type
combination
Loyalty points
2,262
Lifetime spend
—
Last purchase
Mar 10, 2026
Skin tone
light
Foundation shade
44N
Skin concerns
dark-circles, hyperpigmentation
Allergies / restrictions
sulfate-free, fragrance-free
Favorite brands
Diptyque, Charlotte Tilbury, Olaplex
YTD spend
95
App installed
Yes
App last opened
Apr 11, 2026
Email subscribed
No
Marketing segment
lapsed
Last purchase amount
95
Total orders
—
Preferred category
haircare
Tickets
Tickets
34
Last seen
May 20, 2026
Responses
Avg rating
3.70