Connie Wuckert
cody.runte29@yahoo.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98972920 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | refund | 2d 16h | ●Responded | 4/5 | — | — | May 20, 2026 | - | ||
| 46972853 | BOPIS pickup not ready | Solved | Low | — | — | 2h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |||
| 25128311 | App login problem | Solved | Normal | — | appinfluencerfragrance | 9h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |||
| 83115812 | Item authenticity concern | Closed | Normal | — | bopisshippingloyalty | 4h | ●Responded | 5/5 | — | — | Mar 30, 2026 | Apr 4, 2026 | |||
| 99533973 | Return after 30-day window | Open | Normal | — | Social | — | - | —Skipped | — | — | — | Mar 26, 2026 | - | ||
| 97155028 | Allergic reaction concern | Closed | Normal | — | sampleswholesalegift-card | 4h | ●Responded | 5/5 | — | — | Mar 20, 2026 | Mar 21, 2026 | |||
| 10954848 | Insider tier issue | Solved | Normal | — | — | 18h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |||
| 72529148 | Address change after shipping | Solved | Normal | — | wholesaleshipping | 5h | ●Responded | 3/5 | — | — | Mar 19, 2026 | - | |||
| 35648197 | Gift card balance question | Solved | Normal | — | damagedsamplesshade-match | 12h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |||
| 06109408 | Cancel subscription / Auto-replenish | Solved | Normal | — | influencerwholesale | 5h | ●Responded | 5/5 | — | — | Mar 10, 2026 | - | |||
| 97665334 | Discount code not working | Solved | Normal | — | Chat | vipsamplesinfluencer | 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | ||
| 81586034 | Discount code not working | Closed | Low | — | damagedinfluencer | 9d 7h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 13, 2026 | |||
| 67904506 | Cancel order request | Solved | Normal | — | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | ||
| 29304358 | Refund not received | Closed | Low | — | Chat | app | 1h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 23, 2026 | ||
| 53998467 | Pro discount enrollment | Solved | Low | — | shade-match | 1d 13h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 04989169 | Return after 30-day window | Solved | Low | — | bopis | 9h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |||
| 27891919 | Where is my order? | Solved | High | — | returnsdamaged | 14h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |||
| 60940670 | BOPIS order cancelled at store | Solved | Normal | — | loyaltywholesaleapp | 8d 23h | ●Responded | 2/5 | — | — | Jan 8, 2026 | - | |||
| 21982094 | Allergic reaction concern | Closed | Normal | — | Chat | shippingshade-match | 5h | ●Responded | 1/5 | — | — | Dec 14, 2025 | Dec 19, 2025 | ||
| 55101475 | App crashes at checkout | Closed | Normal | — | Phone | fragrancewholesalerefund | 3h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 11, 2025 | ||
| 33185940 | Address change after shipping | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |||
| 80328703 | Question about product ingredients | Open | High | — | shade-matchreturns | - | —Skipped | — | — | — | Nov 17, 2025 | - | |||
| 09719791 | Lost package follow-up | Open | Urgent | — | Chat | shippingloyaltyrefund | - | —Skipped | — | — | — | Nov 8, 2025 | - | ||
| 18308880 | Restock alert for backorder | Closed | Normal | — | bopis | 3h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 1, 2025 | |||
| 85766370 | Insider tier issue | Solved | Low | — | Chat | bopisshade-match | 1h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | ||
| 30564167 | Restock alert for backorder | Solved | High | — | shipping | 1h | ⊘Not fired | — | — | — | Sep 24, 2025 | - | |||
| 45859683 | Gift card balance question | Solved | Normal | — | — | 1d 5h | ●Responded | 2/5 | — | — | Aug 13, 2025 | - | |||
| 93869806 | Allergic reaction concern | Solved | Normal | — | — | 6d | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |||
| 25585552 | Item authenticity concern | Solved | Low | — | — | 4h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |||
| 59945521 | App crashes at checkout | Solved | Normal | — | Phone | samples | 2d 7h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | ||
| 68672852 | Pro discount enrollment | Closed | Normal | — | loyaltywholesale | 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 13, 2025 | |||
| 50497569 | Order arrived damaged | Closed | Low | — | bopis | 3h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 10, 2025 | |||
| 23488081 | Cancel subscription / Auto-replenish | Pending | Normal | — | Social | loyaltyshipping | - | —Skipped | — | — | — | May 27, 2025 | - | ||
| 68022719 | Allergic reaction concern | Closed | Low | — | Phone | fragrancewholesale | 9d 14h | ○Sent, no reply | — | — | — | May 24, 2025 | Jun 10, 2025 |