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CustomersJo Tillman

Jo Tillman

orlo_shields@hotmail.com
Tickets34Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Agents kept transferring me, no one took ownership.06265221Where is my order?Jo TillmanMiss Amber Hintz Sr.Jan 11, 2026, 11:59 PM
1/5Discount code didn't work, agent blamed me for entering it wrong. It was their typo.76962581Allergic reaction concernJo TillmanMiss Amber Hintz Sr.Dec 12, 2025, 12:20 AM
3/5Signup was straightforward. The quiz didn't really match me.19197286Loyalty points not postingJo TillmanMr. Cade SengerNov 8, 2025, 3:10 AM
9/11I tell everyone — Bloom is doing beauty retail right.87976562Foundation match helpJo TillmanEula McKenzieSep 19, 2025, 6:16 PM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.04177089Allergic reaction concernJo TillmanAmely PacochaAug 11, 2025, 8:03 PM
1/5Honestly easier to just dispute the charge than work with their team.18161746Birthday gift not receivedJo TillmanDarryl JacobiAug 8, 2025, 9:19 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.28223732BOPIS pickup not readyJo TillmanSteve O'ConnerAug 5, 2025, 6:27 AM
5/5Returned three items past the window and they made an exception. Lifelong customer.67836556Cancel subscription / Auto-replenishJo TillmanYazmin JastJun 11, 2025, 10:47 PM
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Properties

Customer
Name
Jo Tillman
Email
orlo_shields@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
—
Lifetime spend
—
Last purchase
May 21, 2026
Skin tone
tan
Foundation shade
—
Skin concerns
hyperpigmentation, fine-lines, dryness
Allergies / restrictions
fragrance-free, sulfate-free
Favorite brands
—
YTD spend
—
App installed
Yes
App last opened
May 19, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
48
Total orders
9
Preferred category
makeup
Tickets
Tickets
34
Last seen
Apr 27, 2026
Responses
Avg rating
4.38