Jo Tillman
orlo_shields@hotmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20062070 | Wholesale order question | Solved | Normal | Jo Tillman | — |  Steve O'Conner | — | 1h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 44440213 | Missing items in shipment | Solved | Normal | Jo Tillman | — |  Faith Hilll | Chat | returns | 13h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 77142026 | Store experience feedback | Solved | Low | Jo Tillman | — | Faith Hilll | influencer | 21h | ⊘Not fired | — | — | — | Apr 8, 2026 | - | |
| 75396317 | Refund not received | Solved | Normal | Jo Tillman | — |  Vilma Gusikowski | — | 19h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 58378142 | Missing samples in order | Closed | Low | Jo Tillman | — |  Mr. Cade Senger | loyaltyshipping | 3h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 7, 2026 | |
| 62582892 | Price match request | Solved | Normal | Jo Tillman | — | Steve O'Conner | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 55043812 | Discount code not working | Solved | Normal | Jo Tillman | — |  Yazmin Jast | — | 21h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 73610061 | BOPIS pickup not ready | Solved | High | Jo Tillman | — | Steve O'Conner | Chat | gift-cardshipping | 1h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 42223036 | Item authenticity concern | Solved | High | Jo Tillman | — | Vilma Gusikowski | — | 22h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 40973066 | Pro discount enrollment | Solved | High | Jo Tillman | — | Vilma Gusikowski | Chat | gift-cardshippingwholesale | 18h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - |
| 06265221 | Where is my order? | Solved | Normal | Jo Tillman | — |  Miss Amber Hintz Sr. | shippinggift-card | 4d 7h | ●Responded | 1/5 | — | — | Jan 6, 2026 | - | |
| 44359861 | Loyalty points not posting | Solved | Normal | Jo Tillman | — |  Tommy Kuvalis | vipreturns | 8d 22h | ⊘Not fired | — | — | — | Dec 31, 2025 | - | |
| 51239203 | Discount code not working | Solved | High | Jo Tillman | — | Yazmin Jast | Phone | loyalty | 6d 11h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 21672094 | Question about product ingredients | Solved | Normal | Jo Tillman | — | Miss Amber Hintz Sr. | Chat | — | 22h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 76962581 | Allergic reaction concern | Solved | Urgent | Jo Tillman | — | Miss Amber Hintz Sr. | — | 13h | ●Responded | 1/5 | — | — | Dec 10, 2025 | - | |
| 46642365 | Gift card balance question | Solved | Low | Jo Tillman | — |  Katrina Johns | Phone | samplesbopis | 5h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - |
| 53704522 | Loyalty points not posting | Solved | Normal | Jo Tillman | — |  Mr. Skyla Trantow | Chat | shade-match | 20h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - |
| 19197286 | Loyalty points not posting | Solved | Urgent | Jo Tillman | — | Mr. Cade Senger | loyalty | 12h | ●Responded | 3/5 | — | — | Nov 6, 2025 | - | |
| 88701771 | Cancel order request | Solved | Low | Jo Tillman | — |  Kip Schroeder IV | Chat | wholesalesamples | 22h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 13662863 | Shipping cost question | Solved | Low | Jo Tillman | — | Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 87976562 | Foundation match help | Closed | Normal | Jo Tillman | — |  Eula McKenzie | Chat | shippingvip | 20h | ●Responded | 9/11 | — | — | Sep 17, 2025 | Sep 19, 2025 |
| 97669988 | Missing samples in order | Pending | High | Jo Tillman | — | Yazmin Jast | Phone | — | - | —Skipped | — | — | — | Sep 7, 2025 | - |
| 90979447 | Wholesale order question | Solved | Low | Jo Tillman | — |  Dr. Mandy McLaughlin | Phone | gift-cardbopis | 2h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - |
| 06297529 | Influencer code not working | Closed | Normal | Jo Tillman | — | Yazmin Jast | Chat | bopis | 1d 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 26, 2025 |
| 21703322 | Question about product ingredients | Solved | Normal | Jo Tillman | — | Dr. Mandy McLaughlin | Chat | shippingreturns | 5h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 35708570 | Gift card balance question | Solved | Normal | Jo Tillman | — | Kip Schroeder IV | influencerbopisgift-card | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 04177089 | Allergic reaction concern | Solved | High | Jo Tillman | — |  Amely Pacocha | damagedshippingfragrance | 19h | ●Responded | 10/11 | — | — | Aug 9, 2025 | - | |
| 68192420 | App login problem | Closed | Urgent | Jo Tillman | — |  Kaela Friesen | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 10, 2025 |
| 18161746 | Birthday gift not received | Solved | Normal | Jo Tillman | — |  Darryl Jacobi | gift-card | 23h | ●Responded | 1/5 | — | — | Aug 6, 2025 | - | |
| 28223732 | BOPIS pickup not ready | Closed | Low | Jo Tillman | — | Steve O'Conner | Phone | gift-cardsamples | 5h | ●Responded | 5/5 | — | — | Aug 3, 2025 | Aug 7, 2025 |
| 46955027 | Refund not received | Solved | Normal | Jo Tillman | — |  Chaz Renner | vip | 1d 20h | ⊘Not fired | — | — | — | Jul 29, 2025 | - | |
| 61039030 | App login problem | Pending | Low | Jo Tillman | — | Steve O'Conner | Phone | bopisshade-matchshipping | - | —Skipped | — | — | — | Jun 18, 2025 | - |
| 92273900 | Lost package follow-up | Solved | Normal | Jo Tillman | — | Steve O'Conner | shade-match | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 67836556 | Cancel subscription / Auto-replenish | Solved | Low | Jo Tillman | — | Yazmin Jast | bopisinfluencerwholesale | 1d | ●Responded | 5/5 | — | — | Jun 10, 2025 | - |